Browsing by Author "GUNAWAN, MARGARETHA ANGELA"
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ANALISIS PENGARUH FAKTOR WEBSITE DESIGN, RELIABILITY, RESPONSIVENESS, TRUST, PERSONALIZATION TERHADAP REPURCHASE INTENTION MELALUI OVERALL SERVICE QUALITY DAN CUSTOMER SATISFACTION PADA PENGGUNA GRAB DI SURABAYA
GUNAWAN, MARGARETHA ANGELA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)The development of the era is followed by the development of technology. Likewise with internet technology, now the internet has been used even further, one of which is a means of doing business. One of the most trendy ...