Browsing by Author "Jing, Kho Siu"
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PENGARUH KUALITAS LAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN IMAGODE CLAY DI SURABAYA
Jing, Kho Siu (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-06)Focus of the company is doesn’t only a quality of the product, either how to get the consumer satisfaction with the service given. The basic problem of this research is the importance of a quality service to consumer ...