Browsing by Author "Ramadhika, Danar Satrya"
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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan (Survey Pada Pelanggan Surabaya Drag Race)
Ramadhika, Danar Satrya (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-01)Todays, the tight competition in various business sectors such as the services sector can not be avoided anymore. service sector in order to retain customers in order to obtain satisfaction and high loyalty, required a ...