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Analisis Pengaruh Service Quality, Product Quality, Dan Salesperson Competence Terhadap Repurchase Intention Melalui Customer Satisfaction dan Trust of Manufacturer Pada Produk Kosmetik Revlon di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2018-12-01)
Kosmetik tidak pernah lepas dari perempuan. Selain busana, kosmetik juga merupakan sebuah trend
yang cukup diperhitungkan oleh para perempuan. Karena perkembangan kosmetik yang begitu pesat, maka begitu
banyak pula merek ...
PENGARUH KOHESIVITAS TERHADAP KINERJA KELOMPOK YANG DIMODERASI OLEH IKLIM KERJA KELOMPOK DAN SOCIAL LOAFING DI PT. TATAR UTAMA SENTOSA KABUPATEN TULUNGAGUNG
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-12-05)
Cosmetics industry in Indonesia continues to increase every year. This is evidenced by the increasing number of types of cosmetics circulating form of cosmetic products made in the country and abroad. One of the famous ...
THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, AND STORE-RELATED ATTRIBUTES TOWARDS REPATRONAGE INTENTION THROUGH CUSTOMER SATISFACTION ON ACE HARDWARE CUSTOMERS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-18)
Since 2000s, the retail business development in Indonesia has grown a lot which can be proved through the increasing number of retail companies that settled in Indonesia. This business arises because of the growth that ...
ANALISIS PENGARUH FAKTOR USABILITY, PRODUCT QUALITY, USER VALUE TERHADAP BRAND EQUITY MELALUI CUSTOMER EXPERIENCE PADA PENGGUNA iPHONE X DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-03)
Technology smartphone that continues to grow rapidly to become number one in the technology industry’s world. iPhone is one of smartphone brands that has high value market share and high interest of consumers. In 2017, ...
PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, NILAI YANG DIRASAKAN, INOVASI, PROMOSI, DAN KEPUASAN PELANGGAN TERHADAP MINAT BELI ULANG PRODUK RUMAH DANNIS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-10-09)
Products Rumah Dannis is one of the brands or products Moslem is very well known in
the community, especially in the city of Surabaya Heroes. Established in 1996, Home Products
Dannis pouring over product concept. In ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER SATISFACTION TERHADAP BRAND LOYALTY PELANGGAN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-18)
Fashion world is never deserted from enthusiasts, every season change
there is always the latest fashion trends of each brand with their respective
attractiveness. For that very important to always maintain the quality ...
THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)
Food had become one of the most important factors in people’s life. One of
the largest food chain in the world, McDonald’s play a big role in food and
beverages business. McDonald’s contributes big aspect in worldwide ...
ANALISIS PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, NILAI YANG DIRASAKAN, DAN KEPUASAN PELANGGAN TERHADAP MINAT BELI ULANG DI SWISSBELHOTEL SILAE DI PALU
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-14)
Seeing the positive trend of Indonesia's tourism, hospitality industry are
likely to continue to be a fertile ground for investment. Hospitality and Tourism is
like a world that can not be separated. The growth of the ...
Pengaruh Product Quality Terhadap Customer Loyalty Melalui Customer Satisfaction Pada Produk BlackBerry Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-01-01)
Blackberry become popular lately due to feature of the Blackberry call
BBM. To improve and maintain the popularity of the Blackberry, then we conduct
research to know whether the that product quality from Blackberry ...
PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
At Modern era like this, cosmetics is the closest thing to the life of society,
especially women's career. The number of cosmetic products that are present in
Indonesia made a tough competition because of foreign cosmetic ...