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Pengaruh Community Building, Overall Satisfaction, dan Switching Barriers terhadap Repurchase Intention tiket Air Asia di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-10)
Surabaya is the second largest city in Indonesia, with the development of
industries that thrive many companies are starting to get attention from the public
and trying to attract buying interest from the public. This ...
ANALISIS PENGARUH COMPLAINT HANDLING TERHADAP BRAND CREDIBILITY MELALUI SATISFACTION WITH COMPLAINT HANDLING DAN OVERALL SATISFACTION PADA KONSUMEN MASKAPAI LION AIR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-26)
With increasingly fierce competition, airlines are required to constantly
improve services for their passengers satisfaction. Lion Air airlines is one of airlines
as consumer choice. Based on the level of top brand, Lion ...
Analisis Pengaruh Company Reputation dan Overall Satisfaction Terhadap Repurchase Intention Melalui Variabel Consumer Trust, Consumer Company Identification, dan Consumer Commitment Terhadap Pelanggan Maskapai Penerbangan Garuda Indonesia di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2018-12-01)
Perkembangan transportasi masa kini sangatlah pesat, seiring juga dengan kebutuhan manusia untuk
berpindah-pindah dengan cepat dari suatu tempat ketempat lainnya dengan jarak yang jauh. Hal tersebut yang
mendukung untuk ...
ANALISIS PENGARUH COMPANY REPUTATION DAN OVERALL SATISFACTION TERHADAP REPURCHASE INTENTION MELALUI VARIABEL CONSUMER TRUST, CONSUMER COMPANY IDENTIFICATION DAN CONSUMER COMMITMENT TERHADAP PELANGGAN MASKAPAI PENERBANGAN GARUDA INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-03)
The development of modern transportation is very rapid, along with the
human need to move quickly from one place to another with a great distance. It is
in support of innovation and development in terms of transportation ...