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THE EFFECT OF STORE ATMOPSHERE, SERVICE QUALITY, PRODUCT ASSORMENT TOWARDS CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION ON INNISFREE CUSTOMER’S IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)
Modern society teaches that outer appearance is the most valuable asset that
everyone must have nowadays. In a society where certain appearances and figures
of the face are renowned for their beauty, women invest a lot ...
ANALISIS PENGARUH STORE ATMOSPHERE TERHADAP STORE LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN PIPE & BARREL DINE, DRINKS & CHILL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-07-31)
In today’s era, business competition is starting to become a trending
topic, especially business competition in the food and beverage industry which is
getting tighter. One of the competing restaurants is Pipe & Barrel ...
ANALYSIS OF THE IMPACT OF STORE ATTRIBUTES TOWARDS PERCEIVED RELATIONSHIP INVESTMENT AND PERCEIVED RELATIONSHIP QUALITY ON CUSTOMER’S ATTITUDINAL LOYALTY OF SOGO DEPARTMENT STORE IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-11)
Retaill industry is one of many sectors that has given big contribution to Indonesia GDP performance. Recorded by Badan Pusat Statistik or BPS (Central Bureau of Statistics), in 2016, retail industry contributes 15.24% of ...
THE EFFECT OF STORE ATMOSPHERE TOWARD CUSTOMERS’ VISITATION BEHAVIOR AT FOOD FESTIVAL AND G-WALK, SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
There is a great prospect in the culinary business in Indonesia. Dining out in restaurant is a phenomenon that is happening these days. More meals are eaten outside the home than before. People are pressed for time. It is ...
ANALISIS PENGARUH PRODUCT QUALITY, STORE ATMOSPHERE DAN SERVICE QUALITY TERHADAP REPATRONAGE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN MATAHARI DEPARTMENT STORE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-31)
Retail is one of the activities that market the value of a product and provide services to consumers, where a product can be purchased in retail or units of a product for the needs of personal consumers or family needs. ...