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How to enhance word of mouth in the era of e-commerce: case study of Tokopedia
(International Journal of Science and Business, 2020-08-12)
In this internet era, companies a racing to provide the best online shopping
experience for their customers. Customer satisfaction is still one of the most
crucial aspect in maintaining customer loyalty for their online ...
Pengaruh consumption value terhadap niat beli dengan wom sebagai variabel moderating
(LPPM UPH Kampus Surabaya, 2016-12-01)
One of the creative industries which have great potential to develop is the water hyacinth handicraft industry.
Unfortunately, water hyacinth handicraft industry has not been widely hailed by others, eventhoug it is capable ...