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Analisis Pengaruh Perceived Control, Performance, Convenience, Dan Efficiency Terhadap Satisfaction Dan Loyalty Melalui Confidence Benefit Dan Special Treatment Benefit Pada Pelanggan Online Citilink Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-23)
PT. Citilink Indonesia is a company engaged in air transportation services.
Citilink is included in the category given low cost. Besides that Citilink also
invites those who are very concerned and prioritize passenger ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PATRONAGE FREQUENCY DALAM INDUSTRI FASTFASHION (STUDI KASUS: SOGO DEPARTMENT STORE DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-10)
The fashion industry is growing rapidly in Indonesia. Fashion has an important role in the national economy and is the second largest contributor after culinary in the creative economy sector of Rp. 166 billions of Gross ...
ANALISIS PENGARUH ENVIRONMENTAL DAN NONENVIRONMENTAL TERHADAP CUSTOMER ENGAGEMENT DAN CUSTOMER LOYALTY PADA PELANGGAN ALFAMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-09-19)
The market of modern retail has been grown rapidly especially in Indonesia
as well as numbers of modern retail company. In Indonesia alone there are several
leaders of the market. Alfamart is one of the top two biggest ...
ANALISIS PENGARUH MARKETING MIX 4C (CUSTOMER, COST, CONVENIENCE DAN COMMUNICATION) TERHADAP CUSTOMER DECISION (STUDI PADA TOWNSQUARE SURABAYA)
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-10-21)
This study intended to determine the effect of the Customer, Cost, Convenience
and Communication to the Customer Decision visitors TownSquare Surabaya.
The sample that used in this study is Surabaya TownSquare visitors ...
ANALISIS PENGARUH CORE BRAND CHARACTERISTICS MELALUI CORE BRAND LOYALTY, IN-STORE CHARACTERISTICS, DAN ECONOMIC DRIVERS TERHADAP CUSTOMERS’ STORE LOYALTY PADA PERUSAHAAN UD. SINAR MAS DI BANJARMASIN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-08)
Retail store has very competitive markets. Nowadays, customers look for
added value that they get in the store, to determine them for being loyal customers.
As the furniture retailer, Sinar Mas must keep trying how to ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI INTENION TO PURCHASING DIGITAL MUSIC MENGGUNAKAN APLIKASI SPOTIFY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-26)
Every company is required to be ready to face the business competition is
getting tougher by the day. To be able to create and retain customers, the company
must be able to determine the right strategy.
This study aimed ...
FACTORS THAT INFLUENCING SINGAPORE AIRLINES’ CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)
The aviation industry in Asia-Pacific region has been growing remarkably in the 21st
century, driven by liberalization and globalization. Indonesia is amongst countries that has a rapid
growth in air travel industry as ...
ANALISIS PENGARUH EASE OF USE, RELIABILITY, EFFICIENCY, CONVENIENCE DAN SECURITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CORPORATE IMAGE PADA PELANGGAN SHOPEE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)
This progress is caused by the many demands of the community's needs
for the conveniences provided by a technology. In this millennial century,
regional differences are not an obstacle for humans in creating relationships
where ...
PENGARUH MONETARY SAVINGS, SELECTION, CONVENIENCE, CUSTOMIZED PRODUK, ENTERTINMENT, EXPLORATION, PLACE ATTACHMENT, SOCIAL STATUS, UTILITARIAN VALUE, HEDONIC VALUE, COSTUMER SATISFACTION DAN REPURCHASE INTENTION TERHADAP SMARTPHONE IPHONE 8 DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-23)
One of the high-tech-based products that make a major contribution to people's lives
is a cellphone. Mobile phones undergo transformation into increasingly sophisticated
smartphones that are often the needs of the public. ...
Analisis Pengaruh Core Brand Characteristics melalui Core Brand Loyalty, In-Store Characteristics, dan Economic Drivers terhadap Customers’ Store Loyalty pada Perusahaan UD. Sinar Mas di Banjarmasin
(LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Toko ritel memiliki pasar yang sangat kompetitif. Saat ini, pelanggan mencari nilai tambah yang
didapatkan dari toko, dalam menentukan mereka untuk menjadi pelanggan yang loyal. Sebagai toko ritel furnitur,
Toko Sinar ...