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“Analisis Kualitas Pelayanan Menggunakan Metode SERVQUAL Pada Perusahaan Daerah Air Minum (PDAM) Surya Sembada Kota Surabaya”
(Universitas Pelita Harapan Surabaya - Faculty Of Industrial Technology - Department Of Industrial Engineering, 2014-12-01)
This research is a case study on Surya Sembada Municipal Waterworks Surabaya with "Service Quality Analysis Method Using SERVQUAL At the Perusahaan Daerah Air Minum (PDAM) Surya Sembada Surabaya". The method used in this ...
ANALISIS PENGARUH QUALITY OF PRODUCT, BRAND IMAGE, DAN QUALITY OF SERVICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER TRUST PADA PELANGGAN UNIQLO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)
The fashion industry has contributed to the contribution of Indonesia's
national GDP (Gross Domestic Product). The fashion industry also contributes to
the increase in GRDP (Gross Regional Domestic Product). The increase ...
ANALISIS PENGARUH QUALITY OF FOOD, QUALITY OF SERVICE, PRICE, PLACE, DAN IMAGE TERHADAP BEHAVIOR INTENTION PADA RESTORAN CARNIVOR STEAK & GRILL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
Makhluk hidup selalu memiliki kebutuhan yang sangat banyak, salah satunya dalam
hal sandang dan pangan. Sandang pangan adalah kebutuhan primer pada setiap manusia,
dengan sesuai berkembangnya jaman penyediaan jenis pangan ...
ANALISIS PENGARUH QUALITY OF FOOD, QUALITY OF SERVICE, PRICE, PLACE, DAN IMAGE TERHADAP BEHAVIOR INTENTION PADA RESTORAN BONCAFE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-28)
Living beings have many kinds of needs, two of which are clothes and foods. These
two needsa re considered as primary needs, and with the progress of this era, various types of
food supplies emerge, especially restaurant. ...