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ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, DAN OUTCOME QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN AYAM BAKAR PRIMARASA CABANG AHMAD YANI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-04)
The culinary business in Surabaya is a business that continues to grow from time to time. The rise of businesses in the food sector ranging from small-scale food businesses such as street food stalls and roadside tent ...
Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)
E-commerce market in Indonesia began to increase along with the times and
this caused inter-e-commerce companies in Indonesia to compete to achieve
Customer Loyalty. One of the e-commerce companies that achieve customer ...