Search
Now showing items 1-3 of 3
PENGARUH KEPERCAYAAN, KUALITAS LAYANAN, NILAI KONSUMEN (NILAI FUNGSIONAL DAN NILAI EMOSIONAL) TERHADAP KEPUASAN PELANGGAN PADA PENGGUNA INTERNET BANKING BCA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-16)
Globalization causes business competition become more competitive and
the use of technology becomes a mean to help company in winning the
competition. Banking industry is one of the companies that faced the effect ...
ANALISIS PENGARUH MALL ENVIRONMENT, CUSTOMER PERCEIVED VALUE, DAN COSTUMER SATISFACTION TERHADAP CUSTUMER LOYALTY PENGUNJUNG GALAXY MALL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Retail business is quite developed, Especially in Indonesia. This is with
more and more emerging traditional retail business that began to fix itself into a
modern retail business as well as a new modern retail business. ...
ANALISIS PENGARUH SERVICE QUALITY, CUSTOMER SATISFACTION, DAN CUSTOMER VALUE TERHADAP CUSTOMER LOYALTY MELALUI CRM QUALITY PADA PELANGGAN GERAI J.CO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
Throughout the year 2016, the growth of the value of the food and beverage industry
is more stable because it is driven by sales volume. Investment from 2015 to 2016 in this
field increased by 16% by Rp 43 trillion, thus ...