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ANALISIS PENGARUH CUSTOMER SATISFACTION, TRUST DAN SWITCHING BARRIER TERHADAP CUSTOMER LOYALTY PENGGUNA TELKOMSEL FLASH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-13)
Development of high technology and globalization has carrying a
tremendous impact for many people in the world. The rapid exchanges of
information, development of information technology is increasingly rapidly,
causing ...
Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barrier Terhadap Customer Loyalty Pengguna Telkomsel Flash di Surabaya
(Pelita Harapan University, Surabaya, 2014-12-01)
Development of information technology is rapidly, not excepted a telecommunications. The supporting information today is through intermet. These opportunities can be captured well by the actors of the telecommunications ...