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Pengaruh Kualitas Layanan, Kualitas Produk, Kepuasan Pelanggan Terhadap Kesetiaan Merek Starbuck Di Surabaya

Budiman, Dicky; Naibaho, Hastuti; Amelia (Pelita Harapan University - Surabaya, 2013-06-01)
Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya

Larasati, Veronica; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2013-12-01)
Explaining Behavioral Intention on Information Technology: A Case Study of CIMB Niaga Internet Banking in Surabaya

Amelia (Pelita Harapan University - Surabaya, 2013-12-01)
Pengaruh Consumer Preference Melalui Brand Value dan Pengaruh Product Innovation Melalui Brand Luxury Terhadap Willingness To Pay a Premium Produk Louis Vuitton di Surabaya

Liviane, Margaretha Shepthi; Amelia (Pelita Harapan University - Surabaya, 2013-06-01)
Analisis Faktor-Faktor yang Mempengaruhi Niat Kewirausahaan Mahasiswa Universitas Pelita Harapan Surabaya

Amelia; Malo, Matesh (Pelita Harapan University - Surabaya, 2012-12-01)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA

Setiawan, Olivia; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2012-12-01)
Faktor-faktor yang Mempengaruhi Brand Loyalty pada Web Airasia di Surabaya

A, Angelica; Ronald; Amelia (Pelita Harapan University - Surabaya, 2014-06-01)
Pengaruh Variabel Internal Melalui Kepuasan dalam Usaha Meningkatkan Niat Berperilaku Konsumen Restoran di Surabaya

Sutanto, Hansen; Amelia (Pelita Harapan University - Surabaya, 2014-06-01)
Analisis Faktor-Faktor yang Mempengaruhi Purchase Intention Melalui Social Media Marketing Terhadap Produk Frozen Yogurt Sour Sally di Surabaya

Rina, Artha Wahyu; Ronald; Amelia (Pelita Harapan University, Surabaya, 2014-12-01)
Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barrier Terhadap Customer Loyalty Pengguna Telkomsel Flash di Surabaya

Wahyuningtias, Ester; Widyarini, Ari; Amelia (Pelita Harapan University, Surabaya, 2014-12-01)

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