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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya

Larasati, Veronica; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2013-12-01)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA

Setiawan, Olivia; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2012-12-01)
Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barrier Terhadap Customer Loyalty Pengguna Telkomsel Flash di Surabaya

Wahyuningtias, Ester; Widyarini, Ari; Amelia (Pelita Harapan University, Surabaya, 2014-12-01)
The Effect of Service Quality and Customer Satisfaction Towards Customer Perception of Telkomsel’s Kartu AS

Goh, Alexander Fleming (Konferensi Nasional Universitas Pelita Harapan Surabaya - 3–4 Agustus 2012, 2012-08-03)
ANALISIS PENGARUH SERVICE QUALITY, PERCEIVEDVALUE, CUSTOMER SATISFACTION, DAN SWITCHING BARRIES TERHADAP POST-PURCHASE INTENTION TELKOMSEL HALOFIT DI SURABAYA

NOVITA, STEPHANIE (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-12-12)
ANALISIS PENGARUH VARIABLE CITRA TOKO, KUALITAS LAYANAN, DAN CITRA MEREK PRIVATE LABEL TERHADAP MINAT BELI PRIVATE LABEL DI INDOMARET SURABAYA

DIHARJAYA, ALBED (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-10-17)
PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN

FEBRIYANTI, TJIAUW STEVANNY (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
ANALISIS PENGARUH KUALITAS PRODUK, PROMOSI, CITRA TOKO, DAN KUALITAS LAYANAN KEPADA LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN (STUDI KASUS PADA TOKO SUBUR DAN INDOMARET CABANG KARANG PILANG DI SURABAYA)

WARDOYO, TRY SUPRIONO (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-09)
Analisis Faktor yang Mempengaruhi Minat Mahasiswa dalam Memilih Program Pendidikan Jarak Jauh di Surabaya

Sondakh, Oliandes (Universitas Pelita Harapan Surabaya, 2015-06-01)
Analisis Faktor-Faktor yang Mempengaruhi Minat Beli Ulang pada Produk McDonald di Surabaya

Handono, Christoper Andretta; Ronald; Amelia (Universitas Pelita Harapan Surabaya, 2015-06-01)

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