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ANALISIS PENGARUH CUSTOMER SATISFACTION, TRUST DAN SWITCHING BARRIER TERHADAP CUSTOMER LOYALTY PENGGUNA TELKOMSEL FLASH DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-13)
Development of high technology and globalization has carrying a
tremendous impact for many people in the world. The rapid exchanges of
information, development of information technology is increasingly rapidly,
causing ...