Search
Now showing items 1-8 of 8
ANALISIS PENGARUH SERVICE QUALITY, PRICE DAN BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
As modern lifestyle emerges, especially in big cities like Jakarta and
Surabaya, hanging out has become a culture in Indonesia. Living in the cities
ranked as the most stressful ones in Indonesia makes the people highly ...
ANALISIS SERVICE QUALITY, FOOD QUALITY, ATMOSPHERICS QUALITY, OVERALL BOREDOM WITH DINING EXPERIENCES, BOREDOM WITH RESTAURANT ATTRIBUTES TERHADAP INTENTION TO CHOOSE A NEW ALTERNATIVE MELALUI CUSTOMER SATISFACTION PADA KONSUMEN CARLS’JR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-12)
The national food and beverage industry continues to show a positive
performance by growing to 9.82 percent or Rp192.69 trillion in the third quarter
of 2016. The growth of this industry tendency from the society, ...
Analisis Pengaruh Service Quality, Product Quality, Dan Salesperson Competence Terhadap Repurchase Intention Melalui Customer Satisfaction dan Trust of Manufacturer Pada Produk Kosmetik Revlon di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2018-12-01)
Kosmetik tidak pernah lepas dari perempuan. Selain busana, kosmetik juga merupakan sebuah trend
yang cukup diperhitungkan oleh para perempuan. Karena perkembangan kosmetik yang begitu pesat, maka begitu
banyak pula merek ...
Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)
E-commerce market in Indonesia began to increase along with the times and
this caused inter-e-commerce companies in Indonesia to compete to achieve
Customer Loyalty. One of the e-commerce companies that achieve customer ...
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan (Survey Pada Pelanggan Surabaya Drag Race)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-01)
Todays, the tight competition in various business sectors such as the services
sector can not be avoided anymore. service sector in order to retain customers in
order to obtain satisfaction and high loyalty, required a ...
ANALISIS PENGARUH SERVICE QUALITY, CUSTOMER SERVICE, SERVICE PRICING , VALUE-ADDED SERVICES TERHADAP BRAND SWITCHING INTENTION MELALUI CUSTOMER SATISFACTION PELANGGAN GRAB DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-20)
At this time, transportation is growing rapidly and used by the people in
Indonesia is an online-based transport. This online transportation is considered to
be a commodity needs of the community and the community is ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER SATISFACTION TERHADAP BRAND LOYALTY PELANGGAN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-18)
Fashion world is never deserted from enthusiasts, every season change
there is always the latest fashion trends of each brand with their respective
attractiveness. For that very important to always maintain the quality ...
Pengaruh Food Quality, Service Quality, Atmosphere Quality terhadap Repurchase Intention melalui Customer Satisfaction pada pelanggan One Eighteenth Coffee di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
At this time business growth in East Java, especially in Surabaya, is
experiencing very rapid development. Based on BPS data, East Java, the food and
beverage industry is the largest industry in Surabaya and has the ...