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ANALISIS PENGARUH DIMENSI SERVICE QUALITY DAN PRODUCT QUALITY TERHADAP CUSTOMERS SATISFACTION YANG MEMBENTUK REPURCHASE INTENTION PADA PELANGGAN H&M DI SURABAYA 

KADIR, ANGELIA ALLICE PENINA LAURA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-06)
Retail business in Indonesia is increasingly developing which shows very tight growth and competition, one of them is fashion retail. Clothing has become a lifestyle and fashion as a symbol of status, position, or position ...

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AuthorKADIR, ANGELIA ALLICE PENINA LAURA (1)Subject
Assurance (1)
Customers Satisfaction (1)Empathy (1)
Product Quality (1)
Reliability (1)
Repurchase Intention (1)
Responsiveness (1)Tangible (1)... View MoreDate Issued
2019 (1)
Has File(s)Yes (1)

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