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ANALISIS PENGARUH VARIABEL SERVICE QUALITY ATTRIBUTES, ACCESSIBILITY, DAN WELL-BEING IN CLUB TERHADAP CUSTOMER LOYALTY DI CELEBRITY FITNESS SURABAYA

NATAWIJAYA, ANDREAN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
FACTORS THAT INFLUENCE LION AIR’S CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN SURABAYA

MONINGKA, JOSEPH WARANEY (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)
ANALISIS PENGARUH PERSEPSI NILAI LOYALITAS, PROGRAM LOYALITAS, CITRA TOKO DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN HYPERMART DI SURABAYA

Tedamu, Priska Marlangen (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION, CUSTOMER TRUST, AND CUSTOMER LOYALTY OF TELKOMSEL IN SURABAYA

WIJAYA, DAVID JONATHAN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-18)
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA

FARADINA, RISA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
ANALISIS PENGARUH CUSTOMER EXPECTATION DAN PERCEIVED QUALITY TERHADAP CUSTOMER LOYALTY MELALUI PERCEIVED VALUE DAN CUSTOMER SATISFACTION PADA PELANGGAN NATASHA SKIN CARE DI SURABAYA

SETIAWATI, ANDRIANY (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-12-04)

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