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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya
Larasati, Veronica
;
Suryaputra, Ronald
;
Amelia
(
Pelita Harapan University - Surabaya
,
2013-12-01
)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA
Setiawan, Olivia
;
Suryaputra, Ronald
;
Amelia
(
Pelita Harapan University - Surabaya
,
2012-12-01
)
Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barrier Terhadap Customer Loyalty Pengguna Telkomsel Flash di Surabaya
Wahyuningtias, Ester
;
Widyarini, Ari
;
Amelia
(
Pelita Harapan University, Surabaya
,
2014-12-01
)
Analisis Faktor-Faktor yang Mempengaruhi Minat Beli Ulang pada Produk McDonald di Surabaya
Handono, Christoper Andretta
;
Ronald
;
Amelia
(
Universitas Pelita Harapan Surabaya
,
2015-06-01
)
Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya
Faradina, Risa
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2016-06-01
)
Analisis Pengaruh Variabel Restaurant Environmental Cues Dan Non-Environmental Cues Terhadap Repurchase Intention Melalui Customer Satisfaction Pelanggan Richeese Factory Di Surabaya
Novitasari, Erik
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2016-06-01
)
Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya)
Rafael, Kevin Savaro
;
Ronald
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2016-12-01
)
Analisis Pengaruh Core Brand Characteristics melalui Core Brand Loyalty, In-Store Characteristics, dan Economic Drivers terhadap Customers’ Store Loyalty pada Perusahaan UD. Sinar Mas di Banjarmasin
Nata, Sally
;
Ronald
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2017-06-01
)
Pengaruh Service Quality, Product Quality, Innovation, Dan Promotion Terhadap Repurchase Intention Melalui Customer Satisfaction Pada CV El Shaday Maranatha Di Bali
Purnomo, Victor Agung
;
Amelia
;
Ronald
(
LPPM Universitas Pelita Harapan Surabaya
,
2017-06-01
)
Analisis Pengaruh service Quality, service Leadership,dan Easy to Use Terhadap Customer Satisfaction dan Customer loyalty Internet Banking BCA di Surabaya
Sufianti, Windi
;
Suryaputra, Ronald
;
Amelia
(
LPPM Universitas Pelita Harapan Surabaya
,
2017-12-01
)
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Amelia (11)
Ronald (4)
Suryaputra, Ronald (3)
Cynthia, Clara (1)
Faradina, Risa (1)
Handono, Christoper Andretta (1)
Larasati, Veronica (1)
Nata, Sally (1)
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Purnomo, Victor Agung (1)
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Service Quality (11)
Customer Satisfaction (7)
Customer Loyalty (4)
Repurchase Intention (4)
Product Quality (3)
Switching Barrier (2)
Trust (2)
Trust of Manufacturer (2)
Ambient Condition (1)
Brand Image (1)
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Date Issued
2018 (1)
2017 (3)
2016 (3)
2015 (1)
2014 (1)
2013 (1)
2012 (1)