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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya

Larasati, Veronica; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2013-12-01)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA

Setiawan, Olivia; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2012-12-01)
Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barrier Terhadap Customer Loyalty Pengguna Telkomsel Flash di Surabaya

Wahyuningtias, Ester; Widyarini, Ari; Amelia (Pelita Harapan University, Surabaya, 2014-12-01)
Analisis Faktor-Faktor yang Mempengaruhi Minat Beli Ulang pada Produk McDonald di Surabaya

Handono, Christoper Andretta; Ronald; Amelia (Universitas Pelita Harapan Surabaya, 2015-06-01)
Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya

Faradina, Risa; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Analisis Pengaruh Variabel Restaurant Environmental Cues Dan Non-Environmental Cues Terhadap Repurchase Intention Melalui Customer Satisfaction Pelanggan Richeese Factory Di Surabaya

Novitasari, Erik; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya)

Rafael, Kevin Savaro; Ronald; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-12-01)
Analisis Pengaruh Core Brand Characteristics melalui Core Brand Loyalty, In-Store Characteristics, dan Economic Drivers terhadap Customers’ Store Loyalty pada Perusahaan UD. Sinar Mas di Banjarmasin

Nata, Sally; Ronald; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Pengaruh Service Quality, Product Quality, Innovation, Dan Promotion Terhadap Repurchase Intention Melalui Customer Satisfaction Pada CV El Shaday Maranatha Di Bali

Purnomo, Victor Agung; Amelia; Ronald (LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Analisis Pengaruh service Quality, service Leadership,dan Easy to Use Terhadap Customer Satisfaction dan Customer loyalty Internet Banking BCA di Surabaya

Sufianti, Windi; Suryaputra, Ronald; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2017-12-01)

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