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Faktor-faktor Yang Mendorong Terciptanya Sustainable Communities Melalui Store Loyalty Pada Alfamart Surabaya
(Konferensi Nasional Universitas Pelita Harapan Surabaya - 3–4 Agustus 2012, 2012-08-04)
Abstrak
Penelitian ini menguji pengaruh variabel store image terhadap variabel store satisfaction, pengaruh variabel store satisfaction terhadap variabel store loyalty dalam rangka menghasilkan sustainable communities ...
AN ANALYSIS ON THE EFFECTS OF HYPERMART’S LOYALTY PROGRAM ATTRIBUTES ON STORE SATISFACTION AND LOYALTY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-09)
The retail industry is the second largest sector that contributes to Indonesia’s
GDP and employment (Bank Indonesia, 2007). Hypermart is one of the many
hypermarkets that compete in the retail industry. To compete with ...
ANALISIS PENGARUH STORE IMAGE TERHADAP STORE LOYALTY MELALUI STORE SATISFACTION PADA GIANT HYPERMARKET DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-11)
Nowadays, there are frequently found several complaints from customers
who shopped at the store. One of those complaints is the dissatisfaction felt by
one of the costumers who shop at Giant Hypermarket in Surabaya. In ...
ANALISIS PENGARUH IN-STORE MUSIC, IN-STORE AROMA, MERCHANDISE QUALITY, SERVICE QUALITY, PRICE, PLEASURE DAN STORE SATISFACTION TERHADAP STORE LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-30)
In Indonesia, the food and beverage industry has an important role in economic growth in Indonesia. The sector is one of a number of sectors that are the government's priority in encouraging industry as a driver of the ...