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Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)
E-commerce market in Indonesia began to increase along with the times and this caused inter-e-commerce companies in Indonesia to compete to achieve Customer Loyalty. One of the e-commerce companies that achieve customer ...