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Analisis pengaruh service quality, perceived risk, social influence, dan promotion terhadap customer satisfaction dan customer loyalty pada pengguna Traveloka di Surabaya 

Abigail, Cinta Kathleen (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-09-13)
Pertumbuhan industri pariwisata di Indonesia tergolong sangat cepat dengan posisi nya yang ke sembilan di dunia, nomor tiga di Asia), serta berada di peringkat teratas di kawasan Asia Tenggara. Indonesia juga sebagai salah ...

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Author
Abigail, Cinta Kathleen (1)
Subject
customer loyalty (1)
customer satisfaction (1)perceived risk (1)promotion (1)
service quality (1)
social influence (1)... View MoreDate Issued2020 (1)Has File(s)Yes (1)

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