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PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (STUDI PADA NASABAH BANK CIMB NIAGA DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-20)
Economic growth is increasing every day. Economic growth has already led
to changes in the structure of the economy. Economic growth is also followed by
the development of business in the service sector, especially in ...
ANALISIS PENGARUH OPERANT SERVICE QUALITY DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER ENGAGEMENT PADA PELANGGAN DOMICILE KITCHEN AND LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In big cities, cafes are very popular and rapidly growing, where people often
take the time to visit the cafe to eat / drink, doing activity and relaxing. This kind
of business is a business that still survive and even ...