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PENGARUH EXPERIENTIAL MARKETING DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA STARBUCKS DI SURABAYA
(2013-05-27)
Minum kopi sudah menjadi suatu gaya hidup dalam masyarakat. Bertambahnya gerai-gerai coffee house di Surabaya menandakan banyaknya peluang usaha di bisnis tersebut. Bukan hanya pemain lama seperti Starbucks, tetapi banyak ...
“ANALISIS PENGARUH SERVICE QUALITY, FOOD QUALITY, PHYSICAL QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION TERHADAP PELANGGAN PIZZA HUT DI TUNJUNGAN PLAZA SURABAYA”
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)
This research is aimed to find out how the influence of service quality,
product / food quality, environmental quality, perceived value to customer
satisfaction, and influence of customer satisfaction on intention to buy ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS PELANGGAN COFFEE TOFFEE JATIM EXPO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-01-01)
Due to expansion of globalization, foods and beverage business still listed as
the highest growth and will continue to evolve. Along the development era, the
lifestyle change, people start looking for a new atmosphere ...
ANALYSIS THE EFFECT OF VARIABLE ENVIRONMENT CONSTRUCTS TOWARDS STORE LOYALTY THROUGH SELF-CONGRUITY FROM QUEEN CAKES CUSTOMERS IN BANYUWANGI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-11-24)
THE INFLUENCES OF SERVICE QUALITY TOWARD PERCEIVED VALUE AND STUDENT SATISFACTION WHICH AFFECT LOYALTY AND WORD-OF-MOUTH (WOM)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2010-01-01)
The literature reveals that higher institutions are becoming more aware of
the importance of Service Quality. This research study examines how service
quality influences perceived value and student satisfaction in affecting ...
PENGARUH FOOD QUALITY, SERVICE QUALITY, TERHADAP REPURCHASE INTENSION MELALUI PERCEIEVED VALUE DAN CUSTOMER SATISFACTION (STUDI KASUS PADA CARL’S JUNIOR DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)
The presence of fast-food restaurants was well received by the community. The restaurant provudes a menu of pratical and fast, to attract people to visit it. Group Trakindo tempted also to the culinary business. The company ...
PENGARUH FOOD QUALITY, SERVICE QUALITY, AMBIANCE DAN PERCEIVED VALUE TERHADAP REPURCHASE INTENTION PELANGGAN SOTO AYAM LAMONGAN CAK HAR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-20)
Most people prefer to buy food outside without the hassle of cooking
themselves because the time itself is limited. In addition, eating outside as in
restaurants, cafes or other eating places is considered to be a medium ...
Pengaruh Distribution,Promotion,Product Quality,Product Inovation,Price,Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada produk UD Delta Tehnik di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-28)
Competitive strategy becomes a interesting phenomenon to be discussed with every
businessman because a strategy is the key to success businessman. Now every businessman
who has his own business required for how to deal ...
ANALISIS PENGARUH INTERACTION WITH OTHER CUSTOMER, CHEF’S IMAGE, SERVICE QUALITY, ATMOSPHERICS DAN FOOD QUALITY TERHADAP LOYALTY MELALUI POSITIVE EMOTION PADA PELANGGAN RESTORAN PIPE AND BARREL RECHARGED SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-17)
The growth of the culinary business today is continuously increasing.
According to Tjahyono Haryono as Chairman of the Association of Indonesian Cafe
and Restaurant Entrepreneurs (Apkrindo) Java, culinary business growth ...
ANALISIS PENGARUH VARIABEL RESTAURANT ENVIRONMENTAL CUES DAN NON-ENVIRONMENTAL CUES TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PELANGGAN DOMICILE KITCHEN & LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-30)
Recently, an industry that is growing rapidly in Indonesia was food and
beverage industry, one of them is the restaurant. The high rate of restaurant
growth in Surabaya inseparable from increasing income of its citizen. ...