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ANALISA ASOSIASI MEREK, NILAI PRODUK, DAN KUALITAS PELAYANAN, SERTA PENGARUHNYA TERHADAP KEPUASAN DAN KESETIAAN PELANGGAN NIKE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-05-10)
Competition in sports apparel nowadays can be said fairly tight between one brand and another brands, includes a new local brand that start raising. Especially in nowadays, people awareness of their need to exercise is ...
Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)
E-commerce market in Indonesia began to increase along with the times and
this caused inter-e-commerce companies in Indonesia to compete to achieve
Customer Loyalty. One of the e-commerce companies that achieve customer ...
Pengaruh Kualitas Layanan Terhadap Loyalitas Pelanggan Melalui Kepercayaan Pelanggan dan Kepuasan Pelanggan Pada Apotek di Manado
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-07-25)
Customer loyalty has become an important thing for any companies which
want to have stable growth. Customer which are satisfied and trust the service
quality of a company tend to become loyal to the company. Pharmacies ...
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan (Survey Pada Pelanggan Surabaya Drag Race)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-01)
Todays, the tight competition in various business sectors such as the services
sector can not be avoided anymore. service sector in order to retain customers in
order to obtain satisfaction and high loyalty, required a ...
Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya)
(LPPM Universitas Pelita Harapan Surabaya, 2016-12-01)
Seiring dengan berjalannya waktu maka jumlah populasi akan semakin bertambah tiap tahunnya.
Dengan bertambahnya populasi maka akan bertambah juga kepemilikan akan kendaraan bermotor. Sehingga
volume kendaraan bermotor ...
THE INFLUENCE OF BRAND ASSOCIATION AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND LOYALTY OF AIR ASIA IN SURABAYA YOUNGSTER
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-11)
Transportation has become inseparable utility that help people moving from one place to others, especially airplane that allow people to travel to faraway places easily and efficiently. Along the time, the growth of airline ...
THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)
Food had become one of the most important factors in people’s life. One of
the largest food chain in the world, McDonald’s play a big role in food and
beverages business. McDonald’s contributes big aspect in worldwide ...
Service Dominant Logic: Is there a recipe for customer loyalty in the Higher Education?
(Society of Interdisciplinary Business Research, 2017-05-06)
One of the important role in economic development is service sector. It has an
important role in in many countries and it becomes one of the growing service sectors,
especially in education service sector. Higher Education ...
PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
At Modern era like this, cosmetics is the closest thing to the life of society,
especially women's career. The number of cosmetic products that are present in
Indonesia made a tough competition because of foreign cosmetic ...
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION, CUSTOMER TRUST, AND CUSTOMER LOYALTY OF TELKOMSEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-18)
Technology had become one of the most important factors in people’s life and had given so much help in people’s life. One of the greatest inventions is Information Technologies. Information Technologies was a revolution ...