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Pengaruh Network Quality, Customer Service, Information Quality, Dan Security Terhadap Behavioural Loyalty Melalui Attitudinal Loyalty (Studi Kasus Pada First Media Di Surabaya)
(LPPM Universitas Pelita Harapan Surabaya, 2018-06-01)
Semakin pesatnya perkembangan teknologi di dunia membuat setiap orang mendapatkan kemudahan
dalam mengakses informasi dan kebutuhannya. Kemudahan tersebut bisa didapatkan lewat koneksi internet seperti
mencari berita ...
Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya)
(LPPM Universitas Pelita Harapan Surabaya, 2016-12-01)
Seiring dengan berjalannya waktu maka jumlah populasi akan semakin bertambah tiap tahunnya.
Dengan bertambahnya populasi maka akan bertambah juga kepemilikan akan kendaraan bermotor. Sehingga
volume kendaraan bermotor ...
DETERMINACY OF ACTUAL USAGE THROUGH BEHAVIORAL INTENTION CIMB NIAGA AIR ASIA BIG CARD
(I J A B E R, 2016-01-01)
Since its launched in 2014, the number of CIMB Niaga AirAsia BIG Card’s users
increased continually. Now, the number of users has reach millions of consumers. Therefore,
this study aims to analyze the effects of perceived ...
ANALYSIS OF THE EFFECT OF COGNITIVE AND AFFECTION VARIABLES IN FORMING INTERNET BANKING ACTUAL USAGE IN INDONESIA
(Researchfora, 2019-10-13)
The rapid development of information technology has provided many benefits to society in their life. The development of
information technology provides convenience and practicality of doing things. It is very useful and ...
Analisis Faktor-Faktor yang Mempengaruhi Purchase Intention Melalui Social Media Marketing Terhadap Produk Frozen Yogurt Sour Sally di Surabaya
(Pelita Harapan University, Surabaya, 2014-12-01)
Surabaya merupakan kota terbesar kedua yang ada di Indonesia, dengan perkembangan industri yang maju dengan pesat banyak perusahaan yang memikirkan untuk mendapatkan perhatian dari masyarakat dan berusaha untuk menarik ...
Analisis Pengaruh Core Brand Characteristics melalui Core Brand Loyalty, In-Store Characteristics, dan Economic Drivers terhadap Customers’ Store Loyalty pada Perusahaan UD. Sinar Mas di Banjarmasin
(LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Toko ritel memiliki pasar yang sangat kompetitif. Saat ini, pelanggan mencari nilai tambah yang
didapatkan dari toko, dalam menentukan mereka untuk menjadi pelanggan yang loyal. Sebagai toko ritel furnitur,
Toko Sinar ...
Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science & Business Research Network (SSBRN), 2019-07-04)
Currently mall has become a lifestyle for Indonesians. This is because the increase of
income resulting in the shifting of lifestyle from low to middle and upper class. This change
causes the buying behavior of the society ...
Improvement of Indonesia Local Product Sale Value Based On Enthnocentrism Behavior
(Journal of Marketing and Consumer Research, 2018-01-01)
At a time when competition is getting tighter and financial difficulties, the company is very interested in
consolidating its position in the domestic market. Therefore, many companies in Indonesia insert the motto
"Love ...
Turnitin: DETERMINACY OF ACTUAL USAGE THROUGH BEHAVIORAL INTENTION CIMB NIAGA AIR ASIA BIG CARD
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-01)
Improvement of Indonesia Local Product Sale Value Based On Enthnocentrism Behavior
(International Institute For Science Technology & Education Accelerating Global Kwnoledge Creation and Sharing, 2018)
At a time when competition is getting tighter and financial difficulties, the company is very interested in
consolidating its position in the domestic market. Therefore, many companies in Indonesia insert the motto
"Love ...