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Pengaruh Network Quality, Customer Service, Information Quality, Dan Security Terhadap Behavioural Loyalty Melalui Attitudinal Loyalty (Studi Kasus Pada First Media Di Surabaya)
(LPPM Universitas Pelita Harapan Surabaya, 2018-06-01)
Semakin pesatnya perkembangan teknologi di dunia membuat setiap orang mendapatkan kemudahan
dalam mengakses informasi dan kebutuhannya. Kemudahan tersebut bisa didapatkan lewat koneksi internet seperti
mencari berita ...
Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya)
(LPPM Universitas Pelita Harapan Surabaya, 2016-12-01)
Seiring dengan berjalannya waktu maka jumlah populasi akan semakin bertambah tiap tahunnya.
Dengan bertambahnya populasi maka akan bertambah juga kepemilikan akan kendaraan bermotor. Sehingga
volume kendaraan bermotor ...
The Application of Awareness and Acceptability from the 4A’s of Marketing in The Potential Buyer of Green Product
(: International Institute for Science, Technology & Education, 2015-02-01)
The presence of green marketing is now considered important because of green marketing see how marketing
activities utilize limited resources, but still be able to satisfy consumer desires and can meet organizational ...
Review: How to create sustainability for modern retail through private label case study of giant supermarket in indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05-29)
DETERMINACY OF ACTUAL USAGE THROUGH BEHAVIORAL INTENTION CIMB NIAGA AIR ASIA BIG CARD
(I J A B E R, 2016-01-01)
Since its launched in 2014, the number of CIMB Niaga AirAsia BIG Card’s users
increased continually. Now, the number of users has reach millions of consumers. Therefore,
this study aims to analyze the effects of perceived ...
Review: Generic drug in indonesia why physicians and pharmacists matter
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05-29)
Review: Acceptance of Technology Innovation Theory in Online Shopping of Travel Agent Customer in Indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-06-05)
Review: Acceptance of Technology Innovation Theory in Online Shopping of Travel Agent Customer in Indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-06-05)
Review: Can customer misbehavior be controlled case study of retail industry consumer behavior in indonesia
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-05-28)
Review: Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-27)