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Analisis Faktor-faktor yang Mempengaruhi Loyalitas Pelanggan Coffee Toffee Jatim Expo di Surabaya

Larasati, Veronica; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2013-12-01)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA

Setiawan, Olivia; Suryaputra, Ronald; Amelia (Pelita Harapan University - Surabaya, 2012-12-01)
ANALISIS PENGARUH SERVICE QUALITY, PERCEIVEDVALUE, CUSTOMER SATISFACTION, DAN SWITCHING BARRIES TERHADAP POST-PURCHASE INTENTION TELKOMSEL HALOFIT DI SURABAYA

NOVITA, STEPHANIE (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-12-12)
PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN

FEBRIYANTI, TJIAUW STEVANNY (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
ANALISIS PENGARUH KUALITAS PRODUK, PROMOSI, CITRA TOKO, DAN KUALITAS LAYANAN KEPADA LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN (STUDI KASUS PADA TOKO SUBUR DAN INDOMARET CABANG KARANG PILANG DI SURABAYA)

WARDOYO, TRY SUPRIONO (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-09)
PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER SATISFACTION MELALUI CUSTOMER ENGAGEMENT (STUDI PADA SISWA SEKOLAH MENENGAH ATAS SWASTA TERAKREDITASI A DI SURABAYA)

HUSADA, MICHELLE (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-12)
PENGARUH CUSTOMER PARTICIPATION TERHADAP CUSTOMER SATISFACTION DENGAN TECHNICAL QUALITY DAN FUNCTIONAL QUALITY (STUDI PADA SEKOLAH MUSIK IRAMAMAS DI SURABAYA)

KURNIAWAN, EDWARD (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-09)
ANALISIS PENGARUH VARIABEL RESTAURANT ENVIRONMENTAL CUES DAN NON-ENVIRONMENTAL CUES TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PELANGGAN COMEDY CAFÉ DI SURABAYA

LILIHATA, FILIAN (Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2015-10-15)
PENGARUH SERVICE QUALITY, PRODUCT QUALITY, DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURER PADA PRODUK KOSMETIK MAYBELLINE DI SURABAYA

YUNUS, VIVY FAREIZHA PRATIALOVA (Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-12-10)
PENGARUH KOHESIVITAS TERHADAP KINERJA KELOMPOK YANG DIMODERASI OLEH IKLIM KERJA KELOMPOK DAN SOCIAL LOAFING DI PT. TATAR UTAMA SENTOSA KABUPATEN TULUNGAGUNG

PUSPITONINGRUM, YUNITA DYAH (Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-12-05)

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