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PENGARUH VARIABEL SERVICE QUALITY, PRODUCT ATTRIBUTE, DAN STORE IMAGE TERHADAP CUSTOMER LOYALTY MELALUI VARIABEL CUSTOMER SATISFACTION, PERCEIVED SWITCHING COST, DAN ATTRACTIVENESS OF ALTERNATIVES (STUDI KASUS PADA BENGKEL SURYA GEMILANG MOTOR DI MOJOKERTO)
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-10-17)
Along with the increase in population there is the more the requirement is needed by someone in their daily lives, the need to move, for example, the need for transportation is one of the essential requirements for the ...
ANALISIS PENGARUH KUALITAS PRODUK, PROMOSI, CITRA TOKO, DAN KUALITAS LAYANAN KEPADA LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN (STUDI KASUS PADA TOKO SUBUR DAN INDOMARET CABANG KARANG PILANG DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-09)
In the modern world nowadays,, people are given a lot of choice to shopping for supporting their daily needs. This occasion was captured by some enterpreneur to meet the needs of the community, especially by establishing ...