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ANALISIS PENGARUH PRODUCT QUALITY, BRAND IMAGE DAN PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN ZARA DI SURABAYA 

TJILEMAN, JESSICA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)
In the beginning, fashion was created due to the desire of women to look attractive. Fashion can be created because of the desire of one artist who wants to sketch clothes that can fulfill the desire of the people of his ...
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PENGARUH PRODUCT QUALITY, SERVICE QUALITY, PRICE, DAN BRAND IMAGE GIORDANO TERHADAP CUSTOMER SATISFACTION DAN REPURCHASE INTENTION DI SURABAYA 

LIEMENEW, JEREMIA PERMANA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-19)
The growth of fashion retail in Indonesia is increasingly a lot and this is supported by the need for clothing in Indonesia are demanding more and more with the developments of the current fashion that makes a fashion ...
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PENGARUH FOOD QUALITY, SERVICE QUALITY, BRAND IMAGE, RESTAURANT ATMOSPHERE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN DREAMS CARS RESTO & CAFE SURABAYA 

Kristina, Vivi (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Food and beverage industry is increasingly being driven by lifestyle changes and community diet as well as stress levels of Indonesian society, especially in big cities. With the potential of this large market, will make ...
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Pengaruh Service Quality,Price,dan Brand Image Pull & Bear Terhadap Customer Satisfaction dan Repurchase Intention di Surabaya 

HANDOYO, HENDY WARSITO (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)
The growth of fashion retail in Indonesia is increasingly a lot and this is supported by the need for clothing in Indonesia are demanding more and more with the developments of the current fashion that makes a fashion brand ...
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ANALISIS PENGARUH PERCEIVED QUALITY DAN ADVERTISING MELALUI CUSTOMER SATISFACTION DAN BRAND IMAGE TERHADAP BRAND LOYALTY PELANGGAN FIRST MEDIA DI SURABAYA 

PURNAMA, RENDY (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)
Television and internet media industry is one industry that is experiencing rapid development. This is because the need for television and the Internet as a medium of information, entertainment as well as knowledge is very ...
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ANALYSIS OF PERCEIVED QUALITY, BRAND IMAGE, AND PERCEIVED VALUE TOWARDS CUSTOMER SATISFACTION ON MAP EMALL IN SURABAYA 

Marsetya, Reynalda Aslam (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-11-27)
MAP Emall is an online store created by one the biggest retailer company Mitra Adi Perkasa (MAP). MAP is the retail group behind numerous notable retail brands in the food and beverage, lifestyle and sports sectors ...
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PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN 

FEBRIYANTI, TJIAUW STEVANNY (Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
At Modern era like this, cosmetics is the closest thing to the life of society, especially women's career. The number of cosmetic products that are present in Indonesia made a tough competition because of foreign cosmetic ...
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ANALISIS PENGARUH PERCEIVED QUALITY DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY PELANGGAN NATASHA SKIN CARE SURABAYA 

REBECCA, YOPHITA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-19)
Increased purchasing power of Indonesian people is very influential on the business industries in Indonesia to grow. One of the emerging industries is the beauty industry. The growth of skin care products provides an ...

Pengaruh Service Quality, Product Attribute, Brand Image Terhadap Customer Loyalty Melalui Customer Satisfaction (Studi Kasus Pada Taksi Blue Bird Di Surabaya) 

Rafael, Kevin Savaro; Ronald; Amelia (LPPM Universitas Pelita Harapan Surabaya, 2016-12-01)
Seiring dengan berjalannya waktu maka jumlah populasi akan semakin bertambah tiap tahunnya. Dengan bertambahnya populasi maka akan bertambah juga kepemilikan akan kendaraan bermotor. Sehingga volume kendaraan bermotor ...
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ANALISIS PENGARUH SERVICE QUALITY, PRICE DAN BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN STARBUCKS DI SURABAYA 

Hartono, Sela Kristina (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
As modern lifestyle emerges, especially in big cities like Jakarta and Surabaya, hanging out has become a culture in Indonesia. Living in the cities ranked as the most stressful ones in Indonesia makes the people highly ...
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AuthorAmelia (1)DWIRANI, FICHELA (1)FEBRIYANTI, TJIAUW STEVANNY (1)HANDOYO, HENDY WARSITO (1)Hartono, Sela Kristina (1)Kristina, Vivi (1)LIEMENEW, JEREMIA PERMANA (1)Marsetya, Reynalda Aslam (1)PURNAMA, RENDY (1)Putra, Kevin Savaro Rafael Mahardika (1)... View MoreSubject
Brand Image (12)
Customer Satisfaction (12)
Customer Loyalty (7)Service Quality (7)Price (4)Perceived Quality (3)Product Quality (3)Brand Loyalty (2)Perceived Value (2)Repurchase Intention (2)... View MoreDate Issued2017 (5)2015 (2)2016 (2)2014 (1)2018 (1)2019 (1)Has File(s)Yes (12)

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