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Analisis Pengaruh Service Quality, Product Quality, Dan Salesperson Competence Terhadap Repurchase Intention Melalui Customer Satisfaction dan Trust of Manufacturer Pada Produk Kosmetik Revlon di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2018-12-01)
Kosmetik tidak pernah lepas dari perempuan. Selain busana, kosmetik juga merupakan sebuah trend
yang cukup diperhitungkan oleh para perempuan. Karena perkembangan kosmetik yang begitu pesat, maka begitu
banyak pula merek ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER SATISFACTION TERHADAP BRAND LOYALTY PELANGGAN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-18)
Fashion world is never deserted from enthusiasts, every season change
there is always the latest fashion trends of each brand with their respective
attractiveness. For that very important to always maintain the quality ...
THE EFFECT OF CORPORATE IMAGE, PRODUCT QUALITY, SERVICE QUALITY, PERCEIVED RISK, PRICE CONSCIOUSNESS TOWARD REPURCHASE INTENTION OF SAMSUNG IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-27)
Technology is a driving factor in the process of globalization. Technology
start accelerated from 25 years ago. Start from 23 years ago the first Internet
commercialized, 22 years ago was created first mobile phone with ...
“ANALISIS PENGARUH SERVICE QUALITY, FOOD QUALITY, PHYSICAL QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION TERHADAP PELANGGAN PIZZA HUT DI TUNJUNGAN PLAZA SURABAYA”
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)
This research is aimed to find out how the influence of service quality,
product / food quality, environmental quality, perceived value to customer
satisfaction, and influence of customer satisfaction on intention to buy ...