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Now showing items 11-20 of 23
ANALISIS SERVICE QUALITY, FOOD QUALITY, ATMOSPHERICS QUALITY, OVERALL BOREDOM WITH DINING EXPERIENCES, BOREDOM WITH RESTAURANT ATTRIBUTES TERHADAP INTENTION TO CHOOSE A NEW ALTERNATIVE MELALUI CUSTOMER SATISFACTION PADA KONSUMEN CARLS’JR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-12)
The national food and beverage industry continues to show a positive
performance by growing to 9.82 percent or Rp192.69 trillion in the third quarter
of 2016. The growth of this industry tendency from the society, ...
ANALISIS PENGARUH OPERANT SERVICE QUALITY DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER ENGAGEMENT PADA PELANGGAN DOMICILE KITCHEN AND LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In big cities, cafes are very popular and rapidly growing, where people often
take the time to visit the cafe to eat / drink, doing activity and relaxing. This kind
of business is a business that still survive and even ...
PENGARUH BRAND CREDIBILITY TERHADAP WORD OF MOUTH MELALUI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA TOYOTA KIJANG INNOVA DI SURABAYA
(2018-01-25)
Toyota in Indonesia is represented by two subsidiaries namely PT Toyota
Motor Manufacturing Indonesia (TMMIN) and PT Toyota Astra Motor (TAM). As
a subsidiary of Toyota Motor Corporation based in Japan, TMMIN acts as ...
ANALISIS PENGARUH PERCEIVED QUALITY, TERHADAP CUSTOMER LOYALTY MELALUI PERCEIVED VALUE, CUSTOMER SATISFACTION, CUSTOMER TRUST PADA KONSUMEN INDOMIE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
Nowadays, people seems to prefer something that is instant, and they’re so
into consumerism which is supported by so many food manufacturers providing
instant (fast) food to be consumed. One example of food that can be ...
Analisis Pengaruh Service Quality, Product Quality, Dan Salesperson Competence Terhadap Repurchase Intention Melalui Customer Satisfaction dan Trust of Manufacturer Pada Produk Kosmetik Revlon di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2018-12-01)
Kosmetik tidak pernah lepas dari perempuan. Selain busana, kosmetik juga merupakan sebuah trend
yang cukup diperhitungkan oleh para perempuan. Karena perkembangan kosmetik yang begitu pesat, maka begitu
banyak pula merek ...
Pengaruh Interaction Quality, Content Quality, Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada Pelanggan Lazada di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-02)
E-commerce market in Indonesia began to increase along with the times and
this caused inter-e-commerce companies in Indonesia to compete to achieve
Customer Loyalty. One of the e-commerce companies that achieve customer ...
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Dan Loyalitas Pelanggan (Survey Pada Pelanggan Surabaya Drag Race)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-01)
Todays, the tight competition in various business sectors such as the services
sector can not be avoided anymore. service sector in order to retain customers in
order to obtain satisfaction and high loyalty, required a ...
ANALISIS PENGARUH SERVICE QUALITY, CUSTOMER SERVICE, SERVICE PRICING , VALUE-ADDED SERVICES TERHADAP BRAND SWITCHING INTENTION MELALUI CUSTOMER SATISFACTION PELANGGAN GRAB DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-07-20)
At this time, transportation is growing rapidly and used by the people in
Indonesia is an online-based transport. This online transportation is considered to
be a commodity needs of the community and the community is ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER SATISFACTION TERHADAP BRAND LOYALTY PELANGGAN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-18)
Fashion world is never deserted from enthusiasts, every season change
there is always the latest fashion trends of each brand with their respective
attractiveness. For that very important to always maintain the quality ...
ANALISIS PENGARUH CORPORATE SOCIAL RESPONSIBILITY TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY DIMEDIASI OLEH CORPORATE IMAGE PADA PELANGGAN PASTA GIGI PEPSODENT DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-24)
Competition makes the company motivated to grow and keep trying to
scoop up more customers with the offered products. Many things company do to
make it happen, starting from improve the marketing, corporate structure ...