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ANALISIS RETENSI PELANGGAN MELALUI DIMENSI KUALITAS LAYANAN, KUALITAS PRODUK, DAN KEPUASAN PELANGGAN MENGGUNAKAN ANALYTICAL HIERARCHY PROCESS (AHP) PADA 3 RESTORAN CEPAT SAJI DI SURABAYA (STUDI KASUS: CARL’S JR., BURGER KING, DAN MCDONALD’S)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)
Fast food restaurants are one of the most popular types of restaurants in
Indonesian society. The shift in perception of the community that eating at fast food
restaurants is more prestigious than eating at home has ...
Pengaruh Service Quality, Product Quality, Innovation, Dan Promotion Terhadap Repurchase Intention Melalui Customer Satisfaction Pada CV El Shaday Maranatha Di Bali
(LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Setiap perusahaan dituntut untuk bersaing maka setiap perusahaan berusaha untuk memenangkan
persaingan diantaranya dengan menciptakan inovasi-inovasi baru dan penggunaan teknologi produksi yang lebih
canggih dalam usaha ...
ANALISA PENGARUH PRODUCT QUALITY, SERVICE QUALITY, PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENGGUNA MOBIL HONDA MOBILIO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-06)
In 2017 the automotive world will become one of the pillars of the national economy and industry. The contribution of the automotive sector in sustaining the national economy and industry has ranked third. Thus the automotive ...
ANALISIS PENGARUH VARIABEL ENVIRONMENT CONSTRUCTS TERHADAP STORE LOYALTY MELALUI SELF-CONGRUITY DAN PRECEPTUAL CONSTRUCTS PELANGGAN DIANA CAKE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-12)
This study aimed to find out how the effect Physical design, atmosphere,
employee to Store Loyalty through Self-Congruity, Service Quality, Product
Quality, Prices for Diana Cake surabaya
The sample used in this study ...
PENGARUH PRICE, PROMOTION, PRODUCT QUALITY, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PT.SEWATOILET INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-20)
Portable toilet is a toilet which is easily to be moved which is used in
construction projects, outdoor events, recreation places and other places. PT
Sewatoilet Indonesia has many branches in big cities in Indonesia and ...
ANALISIS PENGARUH PRODUCT QUALITY, SERVICE QUALITY DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURE PADA PELANGGAN KAFE EXCELSO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
In the industrial world, a sector that will remain potential and will continue to
grow is the food and beverage industry. This industry will not be affected by the global
crisis that occurs, because food and beverages ...
Analisis Pengaruh Service Quality, Product Quality, Dan Salesperson Competence Terhadap Repurchase Intention Melalui Customer Satisfaction dan Trust of Manufacturer Pada Produk Kosmetik Revlon di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2018-12-01)
Kosmetik tidak pernah lepas dari perempuan. Selain busana, kosmetik juga merupakan sebuah trend
yang cukup diperhitungkan oleh para perempuan. Karena perkembangan kosmetik yang begitu pesat, maka begitu
banyak pula merek ...
PENGARUH KOHESIVITAS TERHADAP KINERJA KELOMPOK YANG DIMODERASI OLEH IKLIM KERJA KELOMPOK DAN SOCIAL LOAFING DI PT. TATAR UTAMA SENTOSA KABUPATEN TULUNGAGUNG
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-12-05)
Cosmetics industry in Indonesia continues to increase every year. This is evidenced by the increasing number of types of cosmetics circulating form of cosmetic products made in the country and abroad. One of the famous ...
THE EFFECT OF PRODUCT QUALITY, SERVICE QUALITY, AND STORE-RELATED ATTRIBUTES TOWARDS REPATRONAGE INTENTION THROUGH CUSTOMER SATISFACTION ON ACE HARDWARE CUSTOMERS IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-18)
Since 2000s, the retail business development in Indonesia has grown a lot which can be proved through the increasing number of retail companies that settled in Indonesia. This business arises because of the growth that ...
PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, NILAI YANG DIRASAKAN, INOVASI, PROMOSI, DAN KEPUASAN PELANGGAN TERHADAP MINAT BELI ULANG PRODUK RUMAH DANNIS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-10-09)
Products Rumah Dannis is one of the brands or products Moslem is very well known in
the community, especially in the city of Surabaya Heroes. Established in 1996, Home Products
Dannis pouring over product concept. In ...