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Now showing items 21-23 of 23
PENGARUH PERCEIVED SERVICE QUALITY DAN PERCEIVED E-SERVICE QUALITY TERHADAP WORD OF MOUTH DAN REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN GO-RIDE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-23)
Pentingnya peran transportasi dalam pembangunan negara, tampaknya masih
diwarnai dengan karakteristik transportasi Indonesia yang dihadapkan pada kualitas
pelayanan yang rendah, dan kuantitas atau cakupan pelayanan yang ...
Pengaruh Food Quality, Service Quality, Atmosphere Quality terhadap Repurchase Intention melalui Customer Satisfaction pada pelanggan One Eighteenth Coffee di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
At this time business growth in East Java, especially in Surabaya, is
experiencing very rapid development. Based on BPS data, East Java, the food and
beverage industry is the largest industry in Surabaya and has the ...
Analisis Pengaruh Interaction Quality, Physical Environment Quality, Outcome Quality Terhadap Customer Satisfaction Serta Dampaknya Terhadap Behavioral Intention Pada Pelanggan Starbucks di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
At the moment, the industry that being thrived in Indonesia is the culinary
industry, one of which is a coffee shop. To be able to survive in business
competition, Coffee Shop need to improve Behavioral Intention on the ...