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PENGARUH NOVELTY DAN PRODUCT QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE, BRAND PREFERENCE, DAN CUSTOMER SATISFACTION PADA PENGGUNA SAMSUNG GALAXY S DI SURABAYA

WARDOYO, TRY SUPRIONO (Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-01-19)
PENGARUH SERVICE QUALITY, PRODUCT QUALITY, INNOVATION, DAN PROMOTION TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA CV EL SHADAY MARANATHA DI BALI

PURNOMO, VICTOR AGUNG (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-15)
ANALISIS PENGARUH VARIABEL ENVIRONMENT CONSTRUCTS TERHADAP STORE LOYALTY MELALUI SELF-CONGRUITY DAN PRECEPTUAL CONSTRUCTS PELANGGAN DIANA CAKE DI SURABAYA

HARIJANTO, DENNIS MITCHELL (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-12)
Pengaruh Distribution,Promotion,Product Quality,Product Inovation,Price,Service Quality terhadap Customer Loyalty melalui Customer Satisfaction pada produk UD Delta Tehnik di Surabaya

JATIMAN, KEVIN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-28)
ANALISIS PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, NILAI YANG DIRASAKAN, DAN KEPUASAN PELANGGAN TERHADAP MINAT BELI ULANG DI SWISSBELHOTEL SILAE DI PALU

JIADI, MICHELLE GABRIEL (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-14)
THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA

GUNAWAN, MARK SEBASTIAN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)
Pengaruh Service Quality, Product Quality, Innovation, Dan Promotion Terhadap Repurchase Intention Melalui Customer Satisfaction Pada CV El Shaday Maranatha Di Bali

Purnomo, Victor Agung; Amelia; Ronald (LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
PENGARUH PRICE, PROMOTION, PRODUCT QUALITY, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PT.SEWATOILET INDONESIA DI SURABAYA

KUSUMA, IVAN (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-20)
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA

Harsojo, Dianto (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)
ANALISIS PENGARUH SERVICE QUALITY, PRODUCT QUALITY, DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURER PADA PRODUK KOSMETIK REVLON DI SURABAYA

CYNTHIA, CLARA (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)

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