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Analisis fakto faktor yang mempengaruhi "customer satisfaction terhadap customer loyalty" pelanggan ranch market supermarket di Galaxy Mall Surabaya

Hastanti, Bethsheba Adelia (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-01-11)
Analisis pengaruh restaurant environmental cues dan non-environmental cues terhadap customer satisfaction dalam membentuk customer loyalty yang dimoderasi oleh motivation pada pelanggan De Mandailing Café and Eatery Jemursari Surabaya

Muhu, Febriani Nancy (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)
Analisis pengaruh dimensi unit features, corporate factors, switching barriers, dan customer satisfaction terhadap customer loyalty pada pelanggan forklift komatsu Di PT. Bina Pertiwi pada area Jawa Timur

Nugraha, Muhammad Wahyudi Ari (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)
Analisis pengaruh dimensi social media marketing activities terhadap customer loyalty melalui value equity, brand equity, dan relationship equity pada pelanggan Shopee Indonesia di Surabaya

Sutrisno, Zatira Yuningwati (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)
Analisis pengaruh environment, frontline personnel, moments of truth, product offerings terhadap customer loyalty melalui customer experience quality dan relationship quality pada nasabah Nobu Bank di Surabaya

Silalahi, Benedictus Christian (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12)
Analisis pengaruh non verbal communication terhadap customer loyalty melalui emotional response dan customer satisfaction pada pengunjung Grapari di Surabaya

Tansy, Kartina (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2020-12-18)
Analisis pengaruh consumption value terhadap customer satisfaction dan customer trust untuk membentuk customer loyalty pada konsumen kemasan air minum dalam kemasan merek cleo eco shape di Surabaya

Negari, Rahardyani Sekar (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-11-09)
Analisis pengaruh efficiency, requirement fulfillment, system accessibility, dan privacy terhadap customer loyalty melaui customer satisfaction pada pelanggan aplikasi Traveloka di Surabaya

Darotong, Chelsea Nadia (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-11-05)
Analisis pengaruh food quality, service quality, atmospherics, others customer terhadap customer loyalty melalui positive emotions dan negative emotions pada pelanggan restoran Marugame Udon Surabaya

Unknown author (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-10-06)
Analisis pengaruh service quality, social enjoyment, cleanness, aesthetics, dan cost terhadap customer loyalty melalui customer satisfaction pada pelanggan sushi tei mall tunjungan plaza di Surabaya

Sumampow, Angelita E.L (Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2021-10-09)

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