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ANALISIS PENGARUH OPERANT SERVICE QUALITY DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER ENGAGEMENT PADA PELANGGAN DOMICILE KITCHEN AND LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In big cities, cafes are very popular and rapidly growing, where people often
take the time to visit the cafe to eat / drink, doing activity and relaxing. This kind
of business is a business that still survive and even ...
ANALISIS PENGARUH MALL ENVIRONMENT, CUSTOMER PERCEIVED VALUE, DAN COSTUMER SATISFACTION TERHADAP CUSTUMER LOYALTY PENGUNJUNG GALAXY MALL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Retail business is quite developed, Especially in Indonesia. This is with
more and more emerging traditional retail business that began to fix itself into a
modern retail business as well as a new modern retail business. ...
ANALISA PENGARUH PRODUCT QUALITY, SERVICE QUALITY, PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENGGUNA MOBIL HONDA MOBILIO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-06)
In 2017 the automotive world will become one of the pillars of the national economy and industry. The contribution of the automotive sector in sustaining the national economy and industry has ranked third. Thus the automotive ...
Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman,
salah satunya kafe atau coffee shop. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat ...
ANALISIS PENGARUH PHYSICAL ENVIRONMENT, INTERACION WITH OTHER CUSTOMERS, DAN INTERACTION WITH STAFF TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER DELIGHT DAN CUSTOMER SATISFACTION PADA PENGUNJUNG SUROBOYO NIGHT CARNIVAL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-19)
In big cities, theme parks are very popular and rapidly growing, where people often take the time to visit the theme parks to release their stress, doing fun with their friends. This kind of business is a business that ...
ANALISIS PENGARUH PERCEIVED QUALITY DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY PELANGGAN NATASHA SKIN CARE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-19)
Increased purchasing power of Indonesian people is very influential on the business
industries in Indonesia to grow. One of the emerging industries is the beauty industry. The
growth of skin care products provides an ...
ANALISIS PENGARUH INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, DAN OUTCOME QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN AYAM BAKAR PRIMARASA CABANG AHMAD YANI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-04)
The culinary business in Surabaya is a business that continues to grow from time to time. The rise of businesses in the food sector ranging from small-scale food businesses such as street food stalls and roadside tent ...
PENGARUH BRAND CREDIBILITY TERHADAP WORD OF MOUTH MELALUI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA TOYOTA KIJANG INNOVA DI SURABAYA
(2018-01-25)
Toyota in Indonesia is represented by two subsidiaries namely PT Toyota
Motor Manufacturing Indonesia (TMMIN) and PT Toyota Astra Motor (TAM). As
a subsidiary of Toyota Motor Corporation based in Japan, TMMIN acts as ...
ANALISIS PENGARUH PERCEIVED QUALITY, TERHADAP CUSTOMER LOYALTY MELALUI PERCEIVED VALUE, CUSTOMER SATISFACTION, CUSTOMER TRUST PADA KONSUMEN INDOMIE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
Nowadays, people seems to prefer something that is instant, and they’re so
into consumerism which is supported by so many food manufacturers providing
instant (fast) food to be consumed. One example of food that can be ...
ANALISIS PENGARUH EASE OF USE, RELIABILITY, EFFICIENCY, CONVENIENCE DAN SECURITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CORPORATE IMAGE PADA PELANGGAN SHOPEE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2019-12-09)
This progress is caused by the many demands of the community's needs
for the conveniences provided by a technology. In this millennial century,
regional differences are not an obstacle for humans in creating relationships
where ...