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Now showing items 31-40 of 86
FACTORS THAT INFLUENCING SINGAPORE AIRLINES’ CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-10-01)
The aviation industry in Asia-Pacific region has been growing remarkably in the 21st
century, driven by liberalization and globalization. Indonesia is amongst countries that has a rapid
growth in air travel industry as ...
Pengaruh Efficiency, System Availability, Fulfillment Dan Privacy Terhadap Perceived Value Dan Customer Loyalty (Studi Kasus Pada Pelanggan Traveloka di Surabaya)
(LPPM Universitas Pelita Harapan Surabaya, 2017-12-01)
Penelitian ini ditujukan untuk menganalisa pengaruh variabel Efficiency, System Availability, Fulfillment,
Privacy terhadap Perceived Value dalam upaya meningkatkan Customer Loyalty pelanggan agen perjalanan online
Traveloka ...
ANALISIS PENGARUH OPERANT SERVICE QUALITY DAN OPERAND SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER ENGAGEMENT PADA PELANGGAN DOMICILE KITCHEN AND LOUNGE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-03)
In big cities, cafes are very popular and rapidly growing, where people often
take the time to visit the cafe to eat / drink, doing activity and relaxing. This kind
of business is a business that still survive and even ...
ANALISIS PENGARUH QUALITY OF PRODUCT, BRAND IMAGE, DAN QUALITY OF SERVICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER TRUST PADA PELANGGAN UNIQLO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)
The fashion industry has contributed to the contribution of Indonesia's
national GDP (Gross Domestic Product). The fashion industry also contributes to
the increase in GRDP (Gross Regional Domestic Product). The increase ...
ANALISIS PENGARUH MALL ENVIRONMENT, CUSTOMER PERCEIVED VALUE, DAN COSTUMER SATISFACTION TERHADAP CUSTUMER LOYALTY PENGUNJUNG GALAXY MALL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Retail business is quite developed, Especially in Indonesia. This is with
more and more emerging traditional retail business that began to fix itself into a
modern retail business as well as a new modern retail business. ...
ANALISA PENGARUH PRODUCT QUALITY, SERVICE QUALITY, PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENGGUNA MOBIL HONDA MOBILIO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-06)
In 2017 the automotive world will become one of the pillars of the national economy and industry. The contribution of the automotive sector in sustaining the national economy and industry has ranked third. Thus the automotive ...
Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman,
salah satunya kafe atau coffee shop. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat ...
ANALISIS PENGARUH FOOD QUALITY, PERSONAL INTERACTION QUALITY, PHYSICAL ENVIRONMENT QUALITY, DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY MELALUI SATISFACTION, TRUST, DAN COMMITMENT PADA PELANGGAN FRUT-O RUKO SAN DIEGO MR1-9 PAKUWON CITY SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-03)
In big cities, cafes are very popular and growing very rapidly, where people often take the time to visit cafes to eat or drink and even just to be active in social media, activities and relax. This business sector engaged ...
ANALYSIS OF THE EFFECT OF OPERANT & OPERAND SERVICE QUALITY TOWARD CUSTOMER LOYALTY, THROUGH CUSTOMER ENGAGEMENT AND CUSTOMER SATISFACTION TO THE CUSTOMERS OF ROCK HOTEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-20)
Nowadays there has been a significant growth in terms of Indonesia’s economy.
Investors and business alike will be able to take advantage of the economic growth of the
country. One of the most credible institutions (DRI) ...
ANALISIS PENGARUH PHYSICAL ENVIRONMENT, INTERACION WITH OTHER CUSTOMERS, DAN INTERACTION WITH STAFF TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER DELIGHT DAN CUSTOMER SATISFACTION PADA PENGUNJUNG SUROBOYO NIGHT CARNIVAL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-19)
In big cities, theme parks are very popular and rapidly growing, where people often take the time to visit the theme parks to release their stress, doing fun with their friends. This kind of business is a business that ...