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Analisis Faktor-Faktor yang Mempengaruhi Minat Beli Ulang pada Produk McDonald di Surabaya
(Universitas Pelita Harapan Surabaya, 2015-06-01)
Globalization has increased competition between foreign brands and local brands, especially in today's
society is the main needs of the food and the people in the need to something that is fast paced. One of the famous
foreign ...
ANALISA PENGARUH OLFACTORY, EXPERIENTIAL MARKETING, SERVICE QUALITY, DAN CUSTOMER SATISFACTION TERHADAP REPURCHASE INTENTIONS PADA PELANGGAN TOUS LES JOURS GALAXY MAL SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-07-31)
This study aimed to find out the influence of olfactory marketing,
experiential marketing, service quality, and customer satisfaction on repurchase
intentions of TOUS les JOURS’ (located on Galaxy Mal Surabaya) ...
ANALISIS PENGARUH CORE BRAND CHARACTERISTICS MELALUI CORE BRAND LOYALTY, IN-STORE CHARACTERISTICS, DAN ECONOMIC DRIVERS TERHADAP CUSTOMERS’ STORE LOYALTY PADA PERUSAHAAN UD. SINAR MAS DI BANJARMASIN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-08)
Retail store has very competitive markets. Nowadays, customers look for
added value that they get in the store, to determine them for being loyal customers.
As the furniture retailer, Sinar Mas must keep trying how to ...
Pengaruh Service Quality, Product Quality, Innovation, Dan Promotion Terhadap Repurchase Intention Melalui Customer Satisfaction Pada CV El Shaday Maranatha Di Bali
(LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Setiap perusahaan dituntut untuk bersaing maka setiap perusahaan berusaha untuk memenangkan
persaingan diantaranya dengan menciptakan inovasi-inovasi baru dan penggunaan teknologi produksi yang lebih
canggih dalam usaha ...
ANALISIS PENGARUH SERVICE QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION, DAN SWITCHING BARRIERS TERHADAP POST-PURCHASE INTENTION Tri (3) di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-20)
The development of Globalization is currently very large by various
circles of society, one of which is the rapid development in the field of
techonology and communications since 2008, which increased by 16.7 percent
compared ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
Recently, an industry that is growing rapidly in Indonesia was food and beverge industry, one of them is cafes or coffe shop. In the city of Surabaya is, industry is now growing rapdly and became the belle of the coffe ...
The Effect of Service Quality and Customer Satisfaction Towards Customer Perception of Telkomsel’s Kartu AS
(Konferensi Nasional Universitas Pelita Harapan Surabaya - 3–4 Agustus 2012, 2012-08-03)
Abstract - The purpose of this paper is to find out the determinants that are significantly influencing Telkomsel’s customer’s perception. The study surveyed 100 Telkomsel users to determine the key influential factors ...
PENGARUH BRAND COMMUNICATION DAN SERVICE QUALITY DALAM MEMBANGUN BRAND TRUST DAN BRAND LOYALTY PENGGUNA OPERATOR SELULAR GSM PT. TELKOMSEL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-02-17)
PT Telkomsel is a market leader in this industry that has many
competitors. With the increasing number of existing competitors, in this research
will be observed that how Telkomsel as a market leader can defend its ...
ANALISIS PENGARUH FOOD QUALITY, SERVICE QUALITY, PHYSICAL ENVIRONMENT QUALITY TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN RUMAH MAKAN BU RUDY DHARMAHUSADA SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-09)
The development of the food industry is increasing in Indonesia, especially in East Java. Especially in the city of Surabaya, many restaurants or cafes are growing and developing starting at low prices, comfortable places, ...
ANALISIS SERVICE QUALITY, FOOD QUALITY, ATMOSPHERICS QUALITY, OVERALL BOREDOM WITH DINING EXPERIENCES, BOREDOM WITH RESTAURANT ATTRIBUTES TERHADAP INTENTION TO CHOOSE A NEW ALTERNATIVE MELALUI CUSTOMER SATISFACTION PADA KONSUMEN CARLS’JR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-12)
The national food and beverage industry continues to show a positive
performance by growing to 9.82 percent or Rp192.69 trillion in the third quarter
of 2016. The growth of this industry tendency from the society, ...