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Now showing items 41-50 of 147
FACTORS THAT INFLUENCE LION AIR’S CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-17)
The aviation industry in the Asia-Pacific region has shown robust growth
in 21st century. Indonesia, the current engine of economic growth in Southeast
Asia and one of the largest economies in the Asia-Pacific, contains ...
PENGARUH NOVELTY DAN PRODUCT QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE, BRAND PREFERENCE, DAN CUSTOMER SATISFACTION PADA PENGGUNA SAMSUNG GALAXY S DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-01-19)
In this modern world that increasingly, telecommunications became
inseparable in today's society. This has encouraged manufacturers of communication
devices vying to create a communication tool that can meet the needs ...
ANALISIS PENGARUH STORE ATMOSPHERE TERHADAP STORE LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN PIPE & BARREL DINE, DRINKS & CHILL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-07-31)
In today’s era, business competition is starting to become a trending
topic, especially business competition in the food and beverage industry which is
getting tighter. One of the competing restaurants is Pipe & Barrel ...
Pengaruh Service Quality, Product Quality, Innovation, Dan Promotion Terhadap Repurchase Intention Melalui Customer Satisfaction Pada CV El Shaday Maranatha Di Bali
(LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Setiap perusahaan dituntut untuk bersaing maka setiap perusahaan berusaha untuk memenangkan
persaingan diantaranya dengan menciptakan inovasi-inovasi baru dan penggunaan teknologi produksi yang lebih
canggih dalam usaha ...
ANALISIS PENGARUH SERVICE QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION, DAN SWITCHING BARRIERS TERHADAP POST-PURCHASE INTENTION Tri (3) di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-20)
The development of Globalization is currently very large by various
circles of society, one of which is the rapid development in the field of
techonology and communications since 2008, which increased by 16.7 percent
compared ...
ANALYSIS OF THE EFFECT OF OPERANT & OPERAND SERVICE QUALITY TOWARD CUSTOMER LOYALTY, THROUGH CUSTOMER ENGAGEMENT AND CUSTOMER SATISFACTION TO THE VISITORS OF TIRTA SARI DANCE AND MUSIC PERFORMANCE AT BALERUNG STAGE IN BALI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-16)
Indonesia has many tourism destinations. Among them, Bali island is the
one of the most popular tourism destination. People come to Bali for many reasons;
there are many beautiful beaches, nature, various kinds of foods ...
Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science & Business Research Network (SSBRN), 2019-07-04)
Currently mall has become a lifestyle for Indonesians. This is because the increase of
income resulting in the shifting of lifestyle from low to middle and upper class. This change
causes the buying behavior of the society ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-19)
Recently, an industry that is growing rapidly in Indonesia was food and beverge industry, one of them is cafes or coffe shop. In the city of Surabaya is, industry is now growing rapdly and became the belle of the coffe ...
ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DENGAN METODE QFD ( QUALITY FUNCTION DEPLOYMENT ) PADA JASA TRANSPORTASI BUS PO. LITHA & CO TRAYEK MAKASSAR-TORAJA
(Universitas Pelita Harapan Surabaya - Faculty Of Industrial Technology - Department Of Industrial Engineering, 2016-03-31)
Competition in the transportation services industry is getting tougher. Because
there are some transportation services company that sprung up with the latest
innovations. In this competition, every bus company doesn’t ...
ANALISIS PENGARUH MARKETING MIX7PTERHADAP REPURCHASE INTENTION MELALUI CUSTOMER’S SATISFACTION DI RESTORAN SUSHI TEI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-15)
Nowadays, most of business are expanding, particularly in culinary
industry.The emergence of various types of restaurants that exist in Indonesia,
especially in Surabaya, is a form of the development of the culinary ...