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ANALISIS PENGARUH SERVICE QUALITY, FOOD QUALITY, DAN PRICE-VALUE RATIO TERHADAP BEHAVIORAL INTENTIONS MELALUI SATISFACTION PADA KONSUMEN KFC DI SURABAY
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-08-30)
The development of the franchise business in Indonesia began to bloom
bustling the 1970s with the emergence of fast food restaurants (fast food) is so
rapidly becoming an opportunity for companies to grow its business. ...
ANALISA PENGARUH PRODUCT QUALITY, SERVICE QUALITY, PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENGGUNA MOBIL HONDA MOBILIO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Magister Management, 2020-01-06)
In 2017 the automotive world will become one of the pillars of the national economy and industry. The contribution of the automotive sector in sustaining the national economy and industry has ranked third. Thus the automotive ...
Analisis Faktor-Faktor yang Mempengaruhi Customer Loyalty Pada Pelanggan Starbucks di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman,
salah satunya kafe atau coffee shop. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat ...
ANALISIS PENGARUH SACRIFICE TERHADAP BEHAVIORAL INTENTION MELALUI SERVICE QUALITY, SERVICE VALUE, SATISFACTION UNTUK ACARA DWP PADA PENGUNJUNG DWP DARI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-28)
Nowadays, service-based industries have a huge and very competitive market in
Indonesia. Companies encouraged to keep being innovative to get customer satisfaction by
buying their products. For example, in entertainment ...
STUDI EKSPLORASI TERHADAP KUALITAS LAYANAN HOTEL MENGGUNAKAN PENDEKATAN MODIFIKASI SERVQUAL
(Universitas Pelita Harapan Surabaya - Faculty Of Industrial Technology - Department Of Industrial Engineering, 2015-11-19)
Now, hotel becoming an important requirement. The hotel has a service quality if consumers are satisfied with the service. Supporting the development efforts Hotel Paradiso Makassar to much better responding customers/guests ...
PENGARUH SERVICE STANDARD COMMUNICATION DAN KOMITMEN MANAJEMEN TERHADAP KUALITAS LAYANAN DAN KEPUASAN PELANGGAN
(MIX: Jurnal Ilmiah Manajemen, 2017-10-01)
Nowadays competition has occured for different types of Industries, either
manufacture or service Industries. Organization needs to have the right strategy to win
the the competition and sustain in the long run. Many ...
ANALISA FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BELI ULANG PADA PRODUK MCDONALD DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-12-10)
Globalisasi menyebabkan persaingan yang semakin ketat antara merek asing
dan merek lokal, terlebih lagi di jaman sekarang kebutuhan utama dari masyarakat
adalah pangan dan juga masyarakat memperlukan sesuatu yang serba ...
ANALISIS PENGARUH VARIABEL ENVIRONMENT CONSTRUCTS TERHADAP STORE LOYALTY MELALUI SELF-CONGRUITY DAN PRECEPTUAL CONSTRUCTS PELANGGAN DIANA CAKE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-12)
This study aimed to find out how the effect Physical design, atmosphere,
employee to Store Loyalty through Self-Congruity, Service Quality, Product
Quality, Prices for Diana Cake surabaya
The sample used in this study ...
PENGARUH PRICE, PROMOTION, PRODUCT QUALITY, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PT.SEWATOILET INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-20)
Portable toilet is a toilet which is easily to be moved which is used in
construction projects, outdoor events, recreation places and other places. PT
Sewatoilet Indonesia has many branches in big cities in Indonesia and ...
ANALISIS PENGARUH PRODUCT QUALITY, SERVICE QUALITY DAN SALESPERSON COMPETENCE TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION DAN TRUST OF MANUFACTURE PADA PELANGGAN KAFE EXCELSO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
In the industrial world, a sector that will remain potential and will continue to
grow is the food and beverage industry. This industry will not be affected by the global
crisis that occurs, because food and beverages ...