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Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Social Science & Business Research Network (SSBRN), 2019-07-04)
Currently mall has become a lifestyle for Indonesians. This is because the increase of
income resulting in the shifting of lifestyle from low to middle and upper class. This change
causes the buying behavior of the society ...
Analisis Pengaruh Variabel Restaurant Environmental Cues Dan Non-Environmental Cues Terhadap Repurchase Intention Melalui Customer Satisfaction Pelanggan Richeese Factory Di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman,
salah satunya Restoran. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat dan menjadi
primadona ...
Improvement of Indonesia Local Product Sale Value Based On Enthnocentrism Behavior
(Journal of Marketing and Consumer Research, 2018-01-01)
At a time when competition is getting tighter and financial difficulties, the company is very interested in
consolidating its position in the domestic market. Therefore, many companies in Indonesia insert the motto
"Love ...
Riview: Improvement of indonesia local products sale value based on ethnocentrism behavior
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-05-29)
PENGARUH SERVICE QUALITY DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP CUSTOMER SATISFACTION DALAM MENINGKATKAN REPETITIVE BUYING DI ALEX’S SALON EMBONG KENONGO SURABAYA
(Pelita Harapan University - Surabaya, 2012-12-01)
Penelitian ini dilakukan untuk mengetahui tingkat Repetitive Buying di Alex’s Salon Embong Kenongo dengan menggunakan bantuan alat ukur Service Quality, Customer Relationship Management dan Customer Satisfaction. Alex’s ...
Turnitin: DETERMINACY OF ACTUAL USAGE THROUGH BEHAVIORAL INTENTION CIMB NIAGA AIR ASIA BIG CARD
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-01)
Review: Building Loyalty through Value: Differences of Rose-colored Glasses for Indonesian Middle Class Mall Visitor
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-27)
Improvement of Indonesia Local Product Sale Value Based On Enthnocentrism Behavior
(International Institute For Science Technology & Education Accelerating Global Kwnoledge Creation and Sharing, 2018)
At a time when competition is getting tighter and financial difficulties, the company is very interested in
consolidating its position in the domestic market. Therefore, many companies in Indonesia insert the motto
"Love ...
A RECIPE FOR LOYALTY AMONG INDONESIAN MILENIALS THROUGH BAZAAR
(ResearchFora, 2019-10-13)
Short-term events are called festivals. These events are important for the world of tourism (Chang, 2006). The bazaar has recently become a trendy event and is starting to attract attention. We also know that markets like ...
Pengaruh Kualitas Layanan, Kualitas Produk, Kepuasan Pelanggan Terhadap Kesetiaan Merek Starbuck Di Surabaya
(Pelita Harapan University - Surabaya, 2013-06-01)
Starbuck, perusahaan kopi dari Amerika yang sekarang menjadi salah satu pemimpin pasar gerai kopi di dunia, membuat kopi lebih dikenal di kalangan masyarakat Indonesia. Sebagai salah satu pemimpin toko kopi di dunia, akan ...