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Now showing items 81-90 of 111
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION, CUSTOMER TRUST, AND CUSTOMER LOYALTY OF TELKOMSEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-18)
Technology had become one of the most important factors in people’s life and had given so much help in people’s life. One of the greatest inventions is Information Technologies. Information Technologies was a revolution ...
PENGARUH FOOD QUALITY, SERVICE QUALITY, BRAND IMAGE, RESTAURANT ATMOSPHERE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN DREAMS CARS RESTO & CAFE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Food and beverage industry is increasingly being driven by lifestyle changes
and community diet as well as stress levels of Indonesian society, especially in big
cities. With the potential of this large market, will make ...
Pengaruh Service Quality,Price,dan Brand Image Pull & Bear Terhadap Customer Satisfaction dan Repurchase Intention di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-25)
The growth of fashion retail in Indonesia is increasingly a lot and this is supported by the need for clothing in Indonesia are demanding more and more with the developments of the current fashion that makes a fashion brand ...
ANALISIS PENGARUH PRODUCT QUALITY, STORE ATMOSPHERE DAN SERVICE QUALITY TERHADAP REPATRONAGE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN MATAHARI DEPARTMENT STORE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-31)
Retail is one of the activities that market the value of a product and provide services to consumers, where a product can be purchased in retail or units of a product for the needs of personal consumers or family needs. ...
How to Create Sustainability for Modern Retail through Private Label: Case Study for Giant Supermarket in Indonesia
(Society of Interdisciplinary Business Research, 2017-07-06)
From year to year, modern retail business has changed quite drastically and by that we
can see new retail businesses. Nowadays, retail businesses in Indonesia is having a drastic
increase and we can know this is happening ...
ANALISIS PENGARUH SERVICE QUALITY, CUSTOMER SATISFACTION, DAN CUSTOMER VALUE TERHADAP CUSTOMER LOYALTY MELALUI CRM QUALITY PADA PELANGGAN GERAI J.CO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
Throughout the year 2016, the growth of the value of the food and beverage industry
is more stable because it is driven by sales volume. Investment from 2015 to 2016 in this
field increased by 16% by Rp 43 trillion, thus ...
Analisis Pengaruh Customer Satisfaction, Trust dan Switching Barrier Terhadap Customer Loyalty Pengguna Telkomsel Flash di Surabaya
(Pelita Harapan University, Surabaya, 2014-12-01)
Development of information technology is rapidly, not excepted a telecommunications. The supporting information today is through intermet. These opportunities can be captured well by the actors of the telecommunications ...
Analisis Pengaruh Core Brand Characteristics melalui Core Brand Loyalty, In-Store Characteristics, dan Economic Drivers terhadap Customers’ Store Loyalty pada Perusahaan UD. Sinar Mas di Banjarmasin
(LPPM Universitas Pelita Harapan Surabaya, 2017-06-01)
Toko ritel memiliki pasar yang sangat kompetitif. Saat ini, pelanggan mencari nilai tambah yang
didapatkan dari toko, dalam menentukan mereka untuk menjadi pelanggan yang loyal. Sebagai toko ritel furnitur,
Toko Sinar ...
CHEF CELEBRITY RESTAURANT IN INDONESIA: CAN IT STAY IN CONSUMERS’ HEART FOR A LONG TERM?
(International Conference on Management, Business, Social and Humanities Research, 2018-02-14)
Players in the restaurant industry of course continue to compete in an effort to
win the hearts of consumers. Various ways are done by entrepreneurs to be able to
seize up to stay consumer hearted such as with restaurants ...
Analisis Pengaruh Variabel Restaurant Environmental Cues Dan Non-Environmental Cues Terhadap Repurchase Intention Melalui Customer Satisfaction Pelanggan Richeese Factory Di Surabaya
(LPPM Universitas Pelita Harapan Surabaya, 2016-06-01)
Pada saat ini, industri yang sedang bertumbuh dengan pesat di Indonesia adalah industri makanan dan minuman,
salah satunya Restoran. Di kota Surabaya pun, industri yang kini sedang tumbuh dengan pesat dan menjadi
primadona ...