Search
Now showing items 1-10 of 11
ANALISIS PENGARUH PRODUCT QUALITY, BRAND IMAGE DAN PRICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN ZARA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)
In the beginning, fashion was created due to the desire of women to look
attractive. Fashion can be created because of the desire of one artist who wants to sketch
clothes that can fulfill the desire of the people of his ...
ANALISIS PENGARUH KUALITAS PRODUK, HARGA, CITRA TOKO, DAN KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA TOKO TANJUNG BARU DI MOJOKERTO
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-12-10)
This research is aiming to understand how impact of product quality, price,
store image, and service quality toward customer loyalty with customer satisfaction
as an intervening variable at Tanjung Baru store, Mojokerto.
The ...
ANALYSIS OF CUSTOMER LOYALTY INFLUENCING FACTORS BASED ON CUSTOMER TYPES ON AQUA BOTTLED WATER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2012-05-14)
Having a sustainable competitive advantage is important for a company to survive in the current business environment. Customer loyalty is viewed as one of the main tools to create sustainable competitive advantage. This ...
ANALISIS PENGARUH KUALITAS PRODUK, PROMOSI, CITRA TOKO, DAN KUALITAS LAYANAN KEPADA LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN (STUDI KASUS PADA TOKO SUBUR DAN INDOMARET CABANG KARANG PILANG DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-09)
In the modern world nowadays,, people are given a lot of choice to shopping for supporting their daily needs. This occasion was captured by some enterpreneur to meet the needs of the community, especially by establishing ...
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)
In Indonesia economic growth and populations with more productive age
than the current number of jobs available. This triggers in particular the youth to
create their own opportunities by opening a business. Mostly ...
PENGARUH PRICE, PROMOTION, PRODUCT QUALITY, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PT.SEWATOILET INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-20)
Portable toilet is a toilet which is easily to be moved which is used in
construction projects, outdoor events, recreation places and other places. PT
Sewatoilet Indonesia has many branches in big cities in Indonesia and ...
THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)
Food had become one of the most important factors in people’s life. One of
the largest food chain in the world, McDonald’s play a big role in food and
beverages business. McDonald’s contributes big aspect in worldwide ...
Pengaruh Product Quality Terhadap Customer Loyalty Melalui Customer Satisfaction Pada Produk BlackBerry Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-01-01)
Blackberry become popular lately due to feature of the Blackberry call
BBM. To improve and maintain the popularity of the Blackberry, then we conduct
research to know whether the that product quality from Blackberry ...
PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
At Modern era like this, cosmetics is the closest thing to the life of society,
especially women's career. The number of cosmetic products that are present in
Indonesia made a tough competition because of foreign cosmetic ...
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI LOYALITAS PELANGGAN COFFEE TOFFEE JATIM EXPO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2013-01-01)
Due to expansion of globalization, foods and beverage business still listed as
the highest growth and will continue to evolve. Along the development era, the
lifestyle change, people start looking for a new atmosphere ...