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THE EFFECT OF PRICE PERCEPTION AND VULNERABILITY TO CUSTOMER LOYALTY AND INTENTIONS TO SWITCH THROUGH PRICE OFFER FAIRNESS, PRICING PROCEDURE FAIRNESS, SATISFACTION WITH DEALER SERVICE, CAR UPON DELIVERY, AND PURCHASE ON TOYOTA CUSTOMER IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2014-01-01)
The purpose of this reserch is to know and analyze the the effect of price
perception and vulnerability to customer loyalty and intentions to switch through
price offer fairness, pricing procedure fairness, satisfaction ...
Pengaruh Product Quality Terhadap Satisfaction, Trust Dan Loyalty Dalam Membentuk Word Of Mouth Pada Konsumen OS Android Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-11-20)
Smartphone is an innovative product that can contain a wide variety of content in it, and there are also features that have been developed from the previous generation to better facilitate the consumers. Smartphones can ...
ANALISIS PENGARUH BRAND EVIDENCE, BRAND HEARSAY, DAN SATISFACTION TERHADAP REPURCHASE INTENTION MELALUI BRAND ATTITUDE PELANGGAN PIZZA HUT DELIVERY DI SURABAYA
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Department Of Management, 2014-12-11)
Industri makanan cepat saji (fast food) merupakan industri yang
mengalami pertumbuhan pesat di Indonesia. Pertumbuhan dalam bidang makanan
mampu menyuplai PDB Indonesia hingga sebesar 60%. Dengan berbagai bentuk
industri ...
THE INFLUENCE OF STUDENT’S EXPECTATION, PERCEIVED UNIVERSITY QUALITY, PERCEIVED BRAND ORIENTATION AND PERCEIVED VALUE ON STUDENT’S SATISFACTION
(Universitas Pelita Harapan Surabaya - Faculty Of Business School - Master Of Management, 2014-11-01)
The increasing popularity of international program offered by universities in Surabaya has raised a concern whether the students have already satisfied of what the universities have offered to them. With the student’s ...