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PENGARUH SERVICE QUALITY, PRODUCT QUALITY, INNOVATION, DAN PROMOTION TERHADAP REPURCHASE INTENTION MELALUI CUSTOMER SATISFACTION PADA CV EL SHADAY MARANATHA DI BALI
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-15)
Each company is required to compete so any company trying to win the
competition among them to create new innovations and the use of advanced
production technology in order to increase productivity to produce quality
products ...
THE EFFECT OF SERVICE QUALITY AND PERCEIVED QUALITY ON BRAND LOYALTY THROUGH PERCEIVED VALUE AND CUSTOMER SATISFACTION ON NIKE SHOES OUTLET IN DIPONEGORO SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-08-11)
Global apparel industry continues to grow at a healthy rate even though global economic
is facing a crisis now. Towards economy in terms of trade, employment, investment, and revenue
all over the world, apparel industry ...
PENGARUH NOVELTY DAN PRODUCT QUALITY TERHADAP REPURCHASE INTENTION MELALUI PERCEIVED VALUE, BRAND PREFERENCE, DAN CUSTOMER SATISFACTION PADA PENGGUNA SAMSUNG GALAXY S DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-01-19)
In this modern world that increasingly, telecommunications became
inseparable in today's society. This has encouraged manufacturers of communication
devices vying to create a communication tool that can meet the needs ...
ANALISIS PENGARUH MARKETING MIX7PTERHADAP REPURCHASE INTENTION MELALUI CUSTOMER’S SATISFACTION DI RESTORAN SUSHI TEI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-15)
Nowadays, most of business are expanding, particularly in culinary
industry.The emergence of various types of restaurants that exist in Indonesia,
especially in Surabaya, is a form of the development of the culinary ...
PENGARUH BRAND CREDIBILITY TERHADAP WORD OF MOUTH MELALUI CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY PADA PT. ASTRA HONDA MOTOR DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-07-26)
In the face of an increasingly complex business environment such as the current
required for marketing the right way. In this way it can be used is Word of Mouth. Word of
Mouth is a process of communication that the ...
PENGARUH OPERANT DAN OPERAND SERVICE QUALITY TERHADAP BEHAVIORAL INTENTION MELALUI CUSTOMER ENGAGEMENT DAN CUSTOMER SATISFACTION (Studi Pada Siswa SMA Swasta Terakreditasi A di Surabaya)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2016-02-04)
The services sector cannot be separated from education, including
secondary education sector. High School is one of the organizations at the
secondary education sector in Indonesia. Moreover, schools high school continues
to ...
THE EFFECT OF SERVICE QUALITY, PRODUCT QUALITY, GENERAL EXTERIOR, GENERAL INTERIOR ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY OF MCDONALD’S RESTAURANT BASUKI RAHMAT IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-02)
Food had become one of the most important factors in people’s life. One of
the largest food chain in the world, McDonald’s play a big role in food and
beverages business. McDonald’s contributes big aspect in worldwide ...
ANALISIS PENGARUH KUALITAS LAYANAN, KUALITAS PRODUK, NILAI YANG DIRASAKAN, DAN KEPUASAN PELANGGAN TERHADAP MINAT BELI ULANG DI SWISSBELHOTEL SILAE DI PALU
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-12-14)
Seeing the positive trend of Indonesia's tourism, hospitality industry are
likely to continue to be a fertile ground for investment. Hospitality and Tourism is
like a world that can not be separated. The growth of the ...
Analisis Pengaruh Service Quality, Service Leadership dan Easy to Use terhadap Customer Satisfaction dan Customer Loyalty Internet Banking BCA di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-11-23)
Competition among companies in Indonesia increasingly competitive.
Each company strives to win over consumers by providing superior products. In
addition, also provide optimal service. The consumer is king, so it should ...
PENGARUH SERVICE QUALITY, PRODUCT ATTRIBUTE, BRAND IMAGE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION (STUDI KASUS PADA TAKSI BLUE BIRD DI SURABAYA)
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2016-01-20)
Over time, the total population will be growing every year. With increasing
population will also increase the ownership of a motor vehicle. So that the volume of motor
vehicles will also increase dramatically. Increased ...