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ANALYSIS OF THE EFFECT OF OPERANT & OPERAND SERVICE QUALITY TOWARD CUSTOMER LOYALTY, THROUGH CUSTOMER ENGAGEMENT AND CUSTOMER SATISFACTION TO THE CUSTOMERS OF ROCK HOTEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-20)
Nowadays there has been a significant growth in terms of Indonesia’s economy.
Investors and business alike will be able to take advantage of the economic growth of the
country. One of the most credible institutions (DRI) ...
Relevance of Holistic Education Curriculum in Building Accountant Competence
(Society of Interdisciplinary Business Research, 2017-05-25)
Holistic education has an important role in building the competence of accounting graduates
in the work place. Holistic education is clearly implemented in Liberal Arts courses. This
study described how the Liberal Arts ...
ANALISIS PENGARUH PERCEIVED BENEFITS DAN PERCEIVED COSTS TERHADAP REVISIT INTENTION MELALUI PERCEIVED VALUE DAN SATISFACTION PADA PENGUNJUNG MUSEUM ANGKUT BATU DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-19)
Tourism is an economic sector that is growing rapidly in Indonesia.
Currently, the tourism site are vying to be the leading in providing various benefits
to visitors, on the other hand visitors are also looking for added ...
PENGARUH SERVICE STANDARD COMMUNICATION DAN KOMITMEN MANAJEMEN TERHADAP KUALITAS LAYANAN DAN KEPUASAN PELANGGAN
(MIX: Jurnal Ilmiah Manajemen, 2017-10-01)
Nowadays competition has occured for different types of Industries, either
manufacture or service Industries. Organization needs to have the right strategy to win
the the competition and sustain in the long run. Many ...
ANALISIS PENGARUH VARIABEL PRODUCT QUALITY, SALES SERVICE QUALITY, TECHNICAL REPAIR SERVICE SUPPORT DAN COMPLAINT HANDLING SERVICE TERHADAP CUSTOMER LOYALTY MELALUI TRUST IN THE SUPPLIER PADA PRODUK HARS DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-13)
In Indonesia economic growth and populations with more productive age
than the current number of jobs available. This triggers in particular the youth to
create their own opportunities by opening a business. Mostly ...
ANALISIS PENGARUH PERCEIVED QUALITY DAN PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY PELANGGAN NATASHA SKIN CARE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-09-19)
Increased purchasing power of Indonesian people is very influential on the business
industries in Indonesia to grow. One of the emerging industries is the beauty industry. The
growth of skin care products provides an ...
THE EFFECT OF TECHNOLOGY ACCEPTANCE MODEL (TAM) TOWARD ACTUAL USAGE THROUGH BEHAVIORAL INTENTION IN REAL EFFORT TO INCREASE INTERNET BANKING USERS IN INDONESIA
(International Journal of Advanced Research, 2017-09-01)
Banking is one industris that is currently growing rapidly. With the
development of information technology, it will create such a great
opportunity for the financial service providers in this industry. This
opportunity ...
ANALISIS PENGARUH PRICE SENSITIVITY, VARIETY OF PRODUCT, SHOPPING ENJOYMENT, DAN PRIVACY CONCERN TERHADAP LOYALTY PROGRAM DAN CUSTOMER LOYALTY DARI PELANGGAN RANCH MARKET DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-04)
In the present, retail business such as hypermarkets, supermarkets and
minimarkets in Indonesia showing significant growth from year to year. Therefore,
retailers should continue to grow in order to meet the needs of ...
PENGARUH VARIABEL-VARIABEL MAKRO EKONOMI TERHADAP INDEKS HARGA SAHAM GABUNGAN DI SEKTOR KEUANGAN TAHUN 2006 - 2016
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-05-02)
The purpose of this study is to determine the effect between macroeconomic variables
on Composite Stock Price Index (IHSG) financial sector by using multiple regression
method. This study uses macroeconomic variables ...
PENGARUH PRICE, PROMOTION, PRODUCT QUALITY, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PT.SEWATOILET INDONESIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-04-20)
Portable toilet is a toilet which is easily to be moved which is used in
construction projects, outdoor events, recreation places and other places. PT
Sewatoilet Indonesia has many branches in big cities in Indonesia and ...