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ANALISIS PENGARUH CORPORATE SOCIAL RESPONSIBILITY TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER LOYALTY DIMEDIASI OLEH CORPORATE IMAGE PADA PELANGGAN PASTA GIGI PEPSODENT DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-24)
Competition makes the company motivated to grow and keep trying to
scoop up more customers with the offered products. Many things company do to
make it happen, starting from improve the marketing, corporate structure ...
PENGARUH MALL RECREATION, MALL INTERIOR DAN MALL STAFF TERHADAP CUSTOMER LOYALTY MELALUI MALL VALUE DAN CUSTOMER SATISFACTIOIN PADA LENMARC MALL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-12-12)
Dalam perkembangan masa kini, pusat belanja dengan tipe bangunan yang bertingkat yang disertai dengan ruang-ruang sosial di dalamnya atau yang sering disebut pusat belanja semakin marak. Selain jumlahnya yang mengalami ...
ANALISIS PENGARUH PRE-FLIGHT SERVICE QUALITY, INFLIGHT SERVICE QUALITY, DAN POST-FLIGHT SERVICE QUALITY TERHADAP PASSENGER LOYALTY MELALUI PASSENGER SATISFACTION SINGAPORE AIRLINES DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-02)
The air transportation industry is increasingly faced with a world of intense competition. This resulted in companies engaged in the aviation and tourism industries doing various ways to be able to attract consumers' ...
PENGARUH PERCEIVED EASE OF USE, PERCEIVED USEFULNESS, PERSONAL INNOVATIVENESS, TERHADAP KESETIAAN PELANGGAN MELALUI KEPUASAN PELANGGAN SITUS BERBELANJA ONLINE TOKOBAGUS.COM DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2014-04-22)
In the development of the internet is now not only serves as a medium of
information and communication media alone. But as a means to sell or shop. In
Indonesia, people are starting to make the sale and purchase products ...
Pengaruh Product Quality Terhadap Customer Loyalty Melalui Customer Satisfaction Pada Produk BlackBerry Di Surabaya
(Universitas Pelita Harapan Surabaya - Department Of Business School - Master Of Management, 2011-01-01)
Blackberry become popular lately due to feature of the Blackberry call
BBM. To improve and maintain the popularity of the Blackberry, then we conduct
research to know whether the that product quality from Blackberry ...
ANALISIS PENGARUH QUALITY OF PRODUCT, BRAND IMAGE, QUALITY OF SERVICE TERHADAP CUSTOMER TRUST MELALUI CUSTOMER LOYALTY PADA PELANGGAN STARBUCKS COFFEE DI MEDAN
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2018-09-24)
The development of the food and beverage industry continues to grow
rapidly throughout the world, including in Indonesia. The sector that has
developed in the food and beverage industry in recent years is the coffee ...
Service Dominant Logic: Is there a recipe for customer loyalty in the Higher Education?
(Society of Interdisciplinary Business Research, 2017-05-06)
One of the important role in economic development is service sector. It has an
important role in in many countries and it becomes one of the growing service sectors,
especially in education service sector. Higher Education ...
PENGARUH PRODUCT QUALITY, SERVICE QUALITY, BRAND IMAGE, DAN CUSTOMER SATISFACTION TERHADAP CUSTUMER LOYALTY PADA PEMBELIAN LIPSTIK REVLON DI ACI KOSMETIK BALIKPAPAN
(Universitas Pelita Harapan Surabaya - Department Of Business Scholl - Faculty Of Management, 2014-12-10)
At Modern era like this, cosmetics is the closest thing to the life of society,
especially women's career. The number of cosmetic products that are present in
Indonesia made a tough competition because of foreign cosmetic ...
THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION, CUSTOMER TRUST, AND CUSTOMER LOYALTY OF TELKOMSEL IN SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2015-11-18)
Technology had become one of the most important factors in people’s life and had given so much help in people’s life. One of the greatest inventions is Information Technologies. Information Technologies was a revolution ...
PENGARUH FOOD QUALITY, SERVICE QUALITY, BRAND IMAGE, RESTAURANT ATMOSPHERE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA KONSUMEN DREAMS CARS RESTO & CAFE SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2017-08-07)
Food and beverage industry is increasingly being driven by lifestyle changes
and community diet as well as stress levels of Indonesian society, especially in big
cities. With the potential of this large market, will make ...