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THE EFFECT OF ORGANIZATIONAL SERVICE ORIENTATION, STRATEGIC LEADERSHIP AND STRATEGIC COMPETENCE ON THE ORGANIZATIONAL PERFORMANCE OF PRIVATE UNIVERSITY
(International Journal Of Advanced Research, 2017-05-01)
Competitions happened in many different fields of Industry, both in
manufacture and service areas, including education industries around
the globe. Universities need to create people who are competitive and
have ...
Pengaruh Komitmen Manajemen Terhadap Kualitas Layanan dan Kepuasan Pelanggan di Rumah Sakit Umum Daerah (Studi Kasus di RSUD Dr. Soetomo)
(Direktorat Penelitian Dan Pengabdian Kepada Masyarakat Universitas Muhamadiyah Malang, 2017-10-17)
Kualitas layanan menjadi suatu hal yang penting untuk dapat menjadi pemimpin pasar dalam
suatu industri. Kualitas layanan tidak hanya penting bagi industri manufaktur, namun juga bagi
industri jasa. Rumah sakit sebagi ...
PENGARUH SERVICE STANDARD COMMUNICATION DAN KOMITMEN MANAJEMEN TERHADAP KUALITAS LAYANAN DAN KEPUASAN PELANGGAN
(MIX: Jurnal Ilmiah Manajemen, 2017-10-01)
Nowadays competition has occured for different types of Industries, either
manufacture or service Industries. Organization needs to have the right strategy to win
the the competition and sustain in the long run. Many ...