Faculty of Business School: Recent submissions
Now showing items 321-340 of 1027
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ANALISIS PENGARUH PHYSICAL ASPECT,RELIABILITY,PERSONAL INTERACTION,PROBLEM SOLVING,POLICY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION PADA PELANGGAN SUPERINDO SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)The industrial sector which is known by the public now one of which is the retail industry The retail industry itself is an activity to sell goods or services to end consumers that are used privately, not for business ... -
PENGARUH KOMPENSASI, PEMBERDAYAAN, DAN KEPUASAN KERJA TERHADAP LOYALITAS KARYAWAN PT.MAKMURJAYA USAHA di SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-24)The current paradigm of the global manufacturing industry views the production process as a whole between the pre-production, production and post-production processes. Therefore, people can no longer see production only ... -
ANALISIS PENGARUH NOVELTY, PRAISE FROM OTHERS, FUN, ESCAPISM DAN SOCIAL INTERACTION TERHADAP IMPULSE BUYING INTENTION MELALUI HEDONIC SHOPPING MOTIVATION PADA KONSUMEN SHOPEE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)The rapid development of technology becomes an opportunity for companies to grow their business. One of the most useful technological innovations is the internet. With the internet, companies can sell their products ... -
ANALISIS PENGARUH USER INTERFACE QUALITY, INFORMATION QUALITY, PERCEIVED SECURITY, PERCEIVED PRIVACY TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER SATISFACTION DAN CUSTOMER TRUST PADA PENGGUNA TOKOPEDIA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-06-29)The rapid development of technology has become an opportunity for companies to develop their business. One of the most useful technological innovations is the internet. With the internet, companies can sell their products ... -
ANALISIS STORE IMAGE TERHADAP REPURCHASE INTENTIONS MELALUI PERCEIVED QUALITY, TRUST IN PRIVATE LABEL, DAN PERCEIVED VALUE PADA KONSUMEN PRIVATE LABEL INDOMARET SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)Market is classified into two types, traditional and modern. Traditional market is a place where sellers and buyers meet and are characterized by direct buyer seller transactions and usually a bargaining process. As the ... -
ANALISIS PENGARUH PHYSICAL ENVIRONMENT, INTERACION WITH OTHER CUSTOMERS, DAN INTERACTION WITH STAFF TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER DELIGHT DAN CUSTOMER SATISFACTION PADA PENGUNJUNG SUROBOYO NIGHT CARNIVAL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-19)In big cities, theme parks are very popular and rapidly growing, where people often take the time to visit the theme parks to release their stress, doing fun with their friends. This kind of business is a business that ... -
ANALISIS PENGARUH PRODUCT QUALITY, STORE ATMOSPHERE DAN SERVICE QUALITY TERHADAP REPATRONAGE INTENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN MATAHARI DEPARTMENT STORE DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-31)Retail is one of the activities that market the value of a product and provide services to consumers, where a product can be purchased in retail or units of a product for the needs of personal consumers or family needs. ... -
ANALISIS PENGARUH PRE-FLIGHT SERVICE QUALITY, INFLIGHT SERVICE QUALITY, DAN POST-FLIGHT SERVICE QUALITY TERHADAP PASSENGER LOYALTY MELALUI PASSENGER SATISFACTION SINGAPORE AIRLINES DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-02)The air transportation industry is increasingly faced with a world of intense competition. This resulted in companies engaged in the aviation and tourism industries doing various ways to be able to attract consumers' ... -
ANALISIS PENGARUH UTILITARIAN SHOPPING VALUE DAN HEDONIC SHOPPING VALUE TERHADAP MALL LOYALTY MELALUI CUSTOMER SATISFACTION PADA PENGUNJUNG PAKUWON MALL DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-18)The rapid technology development encouraged the modernization, which cause people will have a variety of needs, and malls is one of them, which is provided all needs under one roof. Indonesia economic growth getting better ... -
ANALISIS PENGARUH AWARENESS OF MANUFACTURER’S NAME MELALUI PRODUCT-QUALITY PERCEPTION, PERCEIVED RISKS, PRICE-VALUE PERCEPTION, DAN BRAND ATTITUDE TERHADAP BRAND LOYALTY INDOFOOD DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-02)In 2018 the growth of domestic products has begun to develop, many products are able to compete in national and international markets. The food and beverage industry is one of the five priority industrial sectors in the ... -
ANALISIS PENGARUH QUALITY OF PRODUCT, BRAND IMAGE, DAN QUALITY OF SERVICE TERHADAP CUSTOMER LOYALTY MELALUI CUSTOMER TRUST PADA PELANGGAN UNIQLO DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)The fashion industry has contributed to the contribution of Indonesia's national GDP (Gross Domestic Product). The fashion industry also contributes to the increase in GRDP (Gross Regional Domestic Product). The increase ... -
ANALISIS PENGARUH SALESPERSON TRUSTWORTHINESS, STORE ENVIRONMENT, STORE ASSORTMENT, DAN STORE COMMUNICATION TERHADAP STORE LOYALTY MELALUI TRUST DAN PERCEIVED VALUE TERHADAP PELANGGAN TRANSMART DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-19)The development of the retail business in Indonesia has begun to improve and can survive until now. This is an opportunity for Indonesia to be able to develop more in the retail business market. The retail business in ... -
ANALISIS PENGARUH SERVICE QUALITY, CUSTOMER SERVICE, PRICE, VALUE ADDED SERVICES TERHADAP BRAND SWITCHING INTENTION MELALUI CUSTOMER SATISFACTION PADA PENGGUNA GO-JEK DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-10)In this era, transportation has become an important part of people's lives. With the advent of new technologies many companies and business people are innovating to create an online-based transportation business model that ... -
ANALISIS PENGARUH PERSONAL NEED, SITE ORGANIZATION, USER FRIENDLINESS, EFFICIENCY OF WEBSITE TERHADAP E-CUSTOMER LOYALTY MELALUI ECUSTOMER SATISFACTION PADA PENGGUNA TIKET.COM DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-04)Online Travel Agent development in Indonesia gives traveller convenience of planning their vacation, which information search transactions, bookings, and payments are done online. Online Travel Agent has great potency ... -
ANALISIS PENGARUH SOCIAL COST, SOCIAL BENEFITS, ACCESS QUALITY, VENUE QUALITY, EVENT QUALITY TERHADAP REVISIT INTENTION MELALUI SATISFACTION PADA PENGUNJUNG EVENT DJAKARTA WAREHOUSE PROJECT
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-05)The development of the creative economy industry in Indonesia is increasing rapidly. Music is something that cannot be separated from human’s life and the music industry in Indonesia can become a promising industry in the ... -
ANALISIS PENGARUH FAKTOR OLFACTORY TERHADAP PURCHASE INTENTION MELALUI APPROACH BEHAVIOR DAN EXPERIENTIAL MARKETING PADA PELANGGAN ROTIBOY DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-06)Modernization that is influenced by globalization influences lifestyles as well as food. The more modern people prefer to eat practical but delicious food. One of the foods that meets the needs of modern people is Bread. ... -
ANALISIS PENGARUH FAKTOR TANGIBILITY, RELIABILITY, RESPONSIVENESS, CONFIDENCE, COMMUNICATION TERHADAP CUSTOMERS REPURCHASE MELALUI CUSTOMERS SATISFACTIONS PADA PELANGGAN HARTONO ELEKTRONIKA DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-30)In the rapid development of electronic technology it becomes an opportunity for electronic retailers to develop their business in providing electronic goods. One of the most very useful technological innovations in everyday ... -
ANALISIS PENGARUH FAKTOR FOOD QUALITY,SERVICE QUALITY,PHSICAL ENVIROMENT,HYGIENIC AND CLEANLINESS,TERHADAP CUSTOMER SATISFACTION MELALUI FOOD AND BEVERAGE OUTLET PADA PELANGGAN X.O SUKI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-07-06)In the era of development, food is one of the primary needs of human life. Without the presence of food, humans cannot survive. In primitive times, humans ate something that was indeed edible and only processed very simply, ... -
ANALISIS PENGARUH PRIVACY, APPLICATION CONTENT, CUSTOMER SERVICE, EXPERIENTIAL TERHADAP ESHOPPING SATISFACTION YANG MEMBENTUK RE E-SHOPPING INTENTION PADA PENGGUNA TIKET.COM DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-09-06)In 2019, the internet has an important role in life that cannot be replaced by anything else. Now, The internet is widespread throughout the world and can be accessed by everyone anytime and anywhere. The internet is ... -
ANALISIS PENGARUH FAKTOR FOOD QUALITY, SERVICE QUALITY, DAN RESTAURANT ENVIRONMENT,TERHADAP REVISIT INVENTION MELALUI CUSTOMER SATISFACTION PADA PELANGGAN KFC AHMAD YANI DI SURABAYA
(Universitas Pelita Harapan Surabaya - Department Of Business School - Faculty Of Management, 2019-08-06)Fast food was originally born in the United States. At that time America entered the industrial era which caused people to not have enough time to rest, and added a lot of work time. Many women at that time also started ...